Dear Racheal, Thank you for taking the time to review your stay at Novotel Cambridge North. It was great to read that you enjoyed your stay and the staff were friendly and accommodating throughout.As a precautionary measure we do use a bed bug repellant, which does come in a powder form, but this has kept the hotel free of bed bugs and keeps our guests minds at ease. We hope to welcome you back again soon. Kind Regards,

Dear Owning, Thank you so much for taking the time to review your stay at Novotel Cambridge North, It is great that you found the hotel to be spacious and you found the rooms to be clean and comfortable. We hope to welcome you back again soon.

Dear Owning,Thank you for taking the time to review your stay at Novotel Cambridge North. It is great to read that you enjoyed our swimming pool and the location of the hotel. We hope to welcome you back again soon.

Dear Makeda,Thank you for taking the time to review your stay at Novotel Cambridge North. Thank you for your lovely feedback and it was great to have you stay with us again. We do appreciate that the pool is very popular with children and families so it can get very busy, particularly during weekends. It is regretful that you experienced an issue with your stay, but it is great that the staff were on hand to rectify it for you, and did so in a polite manner. We hope to welcome you back for a third stay with us soon!

Dear Ricardo, Thank you for taking the time to review your stay at Novotel Cambridge North. It is great that you found the hotel clean and found the staff excellent. We are also glad you enjoyed the breakfast. We will pass your wonderful comments onto our team, who will be delighted to receive such positive feedback. We do hope to welcome you back in the future.

Dear Freya, Thank you so much for taking the time to review your stay at Novotel Cambridge North. It is great to hear that you found the hotel, lovely and spacious, but it is disappointing to read that you found the Wellness Centre had no clean towels when you visited on Saturday afternoon, as we regularly check the area to ensure cleanliness standards are high. Nevertheless I hope you had a wonderful stay.

Dear Anna, Thank you so much for the time to review your stay with us. It is great that you found us perfect for your business stay and that you enjoyed all the facilities we have to offer. We hope to welcome you back again very soon.

Dear Sarah, Thank you for taking the time to leave such a wonderful review of your stay at Novotel Cambridge North. We are so glad your son had a great time using the pool. We will pass your kind comments onto the restaurant team, who will be thrilled to know they made your son's birthday extra special and your stay overall even better. We hope to welcome you back again soon.