8/10 - Tốt
David
Đi cùng gia đình
30/07/2025
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was clean and very well maintained. There were several food options/restaurants to choose from. The daily activities at the pool were fun along with live music. And the nightly entertainment was amazing. Martin was very accommodating with our requests at the check-in desk. And our stay to celebrate our anniversary was made even more special with his kind gesture. Our server Mardoqueo was very friendly and funny. Our stay was made even more pleasant whenever we visited Spoon International to eat. He reminded us of George Lopez. Our other server Lupita was very nice to us as well. If he brings drinks to your table you will easily know who I’m referring to. You could sense he really enjoys his job and making you laugh. All of the dining staff were great. The spa services were most enjoyable and the staff were great. One thing we didn’t like was having to pay additional money while at the pool to sit in a cabana. You pay enough as it is to then have to pay more. Something else we didn’t like was sitting in for a presentation to purchase a timeshare. Those presentations take a considerable amount of time away from your original intent for being there, which is to relax while on vacation. The whole experience made us feel like we were at the New York Stock Exchange. Also, the additional cost for VIP services is really not worth it. The VIP access allows you access to the pool on the roof top (29th floor) and bar/lounge with finger foods. Overall, alcohol was very weak.
David
Lưu trú 7 đêm vào Tháng 7, 2025
