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Hotel Colonial Cancun

3.0 star property
Hotel with an outdoor pool, in the vicinity of Cancun Mall

Choose dates to view prices

Photo gallery for Hotel Colonial Cancun

Outdoor pool
Balcony view
Front of property
Interior entrance
Reception
Grand Hotel Colonial Cancun welcomes travelers with colonial charm, lush gardens, and a refreshing outdoor pool. Enjoy practical amenities like free in-room WiFi and helpful concierge services. Conveniently located near Tortuga Beach, it consistently impresses visitors.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 3 of 3 rooms

View all photos for ESTANDAR KING

Desk, laptop workspace, iron/ironing board, free WiFi

ESTANDAR KING

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Satellite channels
Wardrobe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room

7.6 out of 10
Good
(12 reviews)

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Satellite channels
Wardrobe
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for TRIPLE

TRIPLE | Desk, laptop workspace, iron/ironing board, free WiFi

TRIPLE

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Satellite channels
Wardrobe
Daily housekeeping
Desk
  • 17 sq m
  • Sleeps 6
  • 3 Double Beds

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About the area

Located in Downtown Cancun, a neighbourhood in Cancun, Hotel Colonial Cancun is near the airport. Cancun Mall and La Isla Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Delfines Beach. Cancun Convention Center and Aquaworld are two other places to visit that come recommended. Discover the area's water adventures with snorkelling and boat tours nearby, or enjoy the great outdoors with ecotours.
Visit our Cancun travel guideOpens in a new window
Map
Tulipanes 22 x Av. Tulum, Benito Juarez, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 2 min walk - 0.2 km
  • Plaza 28 - 11 min walk - 1.0 km
  • Plaza Las Americas - 2 min drive - 1.8 km
  • Puerto Cancun Marina Town Center - 4 min drive - 2.5 km
  • Cancun Mall - 5 min drive - 3.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪11:11 Club - ‬3 min walk
  • ‪Crustáceo Cascarudo - ‬2 min walk
  • ‪Altamar - ‬2 min walk
  • ‪Quesadillas Tierra del Sol - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Hotel Colonial Cancun

Hotel near Cancun Mall
Located close to Tortuga Beach and La Isla Shopping Mall, Hotel Colonial Cancun provides a garden. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • A 24-hour front desk, tour/ticket information and concierge services
  • A front desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All guest rooms at Hotel Colonial Cancun feature perks, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi.
More amenities include:
  • Bathrooms with showers and shampoo
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

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7.8 out of 10, Good, 228 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Cancun Hotel Colonial
Colonial Cancun
Colonial Hotel Cancun
Hotel Colonial Cancun
Colonial Cancun Hotel
Hotel Colonial Cancun
Grand Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel
Grand Hotel Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel Cancun

Frequently asked questions

Does Hotel Colonial Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

Is Hotel Colonial Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Colonial Cancun?

This hotel doesn't offer parking.

What time is check-in at Hotel Colonial Cancun?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Hotel Colonial Cancun?

Checkout is at noon.

Where is Hotel Colonial Cancun located?

Located in Downtown Cancun, this hotel is 2.5 mi (4.1 km) from Cancun Mall, and within 9 mi (15 km) of Tortuga Beach and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 12 mi (20 km).

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Hotel Colonial Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 196 out of 575 reviews
Rating 8 - Good. 161 out of 575 reviews
Rating 6 - Okay. 109 out of 575 reviews
Rating 4 - Poor. 46 out of 575 reviews
Rating 2 - Terrible. 63 out of 575 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jace

Liked: Staff & service
Great area to be a local
Stayed 3 nights in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excelent
Stayed 1 night in Jul 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the price you pay, this hotel is a satisfactory option for a single night’s stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff .. the place is safe and convenient to really get to know the real community and welcoming people of Cancun
Stayed 2 nights in Jul 2025

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property, the location is perfect.
Stayed 3 nights in Apr 2025

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Good place, clean and close to many options, people very friendly
Stayed 3 nights in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

6/10 Okay

Edgardo

Just hard to get to it’s pretty hidden
Stayed 3 nights in Jul 2025

6/10 Okay

Richard

Everything about this place is adequate. Stayed only one night.
Stayed 1 night in May 2025

8/10 Good

Hector Roman

Liked: Cleanliness, staff & service
Decent place considering the budget friendly prices, dont expect quiet on this place, they have music until 3 or 4 am and no parking alot available, must park outside and find your own spot, dont expect luxury but again is good for the price
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient, affordable, good service. Clean
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location nice hotel very reasonably priced hot water for the shower good air conditioning allowed to bring alcohol but if you're looking for a very quiet area this is not the area for you
Stayed 3 nights in May 2025

8/10 Good

José Ramón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
You get what you pay for
Stayed 2 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
So noisy surroundings but the staff willing to help accommodate me in less noisy room, something that I highly appreciated it
Stayed 7 nights in Feb 2025

2/10 Terrible

YOUNG HAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Worst Hotel in my entire life.
Stayed 3 nights in May 2025

10/10 Excellent

Samuel

Liked: Amenities
Very friendly and comfortable
Stayed 7 nights in Dec 2024

2/10 Terrible

Ashoka

Disliked: Cleanliness, property conditions & facilities
Front tiles slippy when wet bathroom tiles same .. extra fees
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

6/10 Okay

Melissa

Liked: Staff & service
The price point is great for budget travel. The hotel is what we’d expect for the price point. There is rambunctious club music nearby that played from around 11am thru the night until 1:30am.
Stayed 1 night in Feb 2025

6/10 Okay

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Great location. Great customer service. Downside was the showers. The water smelled bad making it unpleasant to try to shower. Towels felt very rough and old. Air conditioning worked great. Bed was comfortable. Price was good. Just the smell of the water was a big con for me.
Stayed 2 nights in May 2025