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"A very nice place but to have an accessible room you have to booked a one bedroom room! We had a STUDIO "

"staff are so nice"

"Hotel expansive and overall VERY CLEAN!!! Our Elite room large, very clean with great amenities. Highly recommend Elite level stay. Room cleaned and restocked every day. Staff very nice and helpful. Outstanding variety of very tasty food. Best buffet I’ve ever seen with an enormous variety of delicious food. Beautiful beach and pool. Would HIGHLY RECOMMEND!! "

"HardRock was so beautiful, I’ve been to many all inclusive resorts and this one definitely stood out. The rooms was beautiful with a nice Jacuzzi outside on the porch in every room. Room service was 24 seven when some hotels only have it between certain hours. every single restaurant was included, except the two inside the casino. Different varieties of food, snacks, and entertainment. The only issues that I have that made me a little uncomfortable was the pressure for the timeshare. During check-in, they asked us if we wanted to do a presentation that we didn’t have to buy the timeshare that we could just look and see what they have available and see if we’re interested, and that they would also give us discounts on our excursions, the presentation was supposed to be 60 minutes and it ended up being three hours, when my wife and I declined the timeshare, the individual staff was very super aggressive with us not accepting it, he asked multiple times for us to get it and got angry that we didn’t. He then gave us to another member which his name was Tulum he was very persistent and even worse than the first guy. To the point, we walked away and he followed us, that part wasn’t a good experience. The prices were over $16,000 for the timeshare and they wanted about $2000 down and me asking them to let me think about it was not good enough. Besides that situation, everything else was beautiful and we enjoyed our stay, and they did give us a discount on the excursions."

"Amazing "

"Enjoyed my stay!! Would def come back"

"The rooms were excellent, the staff was exceptional, helpful and friendly. The hotel was close to everything. The beach was great. I would stay there again."

"Absolutely incredible time here. First time going and now we have our yearly spot - the food, service and overall experience was 10/10"

"Amazing service "