Khách sạn Carraízo

"Kids enjoyed it, will be back again"

"Hotel representative Alex called me on my cell to advise I left behind my work cell phone. I was already at the gate and he personally brought the phone to TSA and a security agent to coordinate and transfer. He would not accept any gratuity or measure of material gratitude. Highest marks all around from check-in to the above and beyond of Alex’s commitment to people"

"Do the nature tour and ride the bikes all around the property."

"Buen servicio, el staff muy amable y muy limpio"

"Very clean and well maintain. Pool area is amazing. I would definitely stay here again in the future."

"Our room appeared clean overall; however, the large area rug had not been thoroughly vacuumed, and I even found a strand of hair caught between my toes while walking barefoot. The king-size bed was also disappointing, as it sagged noticeably on both sides. This made it uncomfortable to sleep and prevented us from lying comfortably together, as we were constantly pulled back toward our respective sides of the bed. The resort itself was beautiful, and we especially enjoyed the dining options....

"Just the water was an issue! But it's a good hotel"

"Everyone was nice."

"Stunning and peaceful"

"El Hotel me gusto porque esta bien centrico para caminar a Bares, Restaurantes y el Casco Urbano de Cayey. No me gusto que no tenia elevador."

"Gentleman working the front was nice. Outdated. Rooms smelled like must die to dirty ACs"

"The rooms are small but spotless and equipped with everything you need. Although the hotel looks small from the outside, it's surprisingly spacious inside and very well maintained. The staff is outstanding, especially the gentleman at the front desk whose name I unfortunately can't remember. He was incredibly friendly and helpful, making our stay even more enjoyable."

"Very friendly staff, but unfortunately several days after booking the room while already on the trip, I was told about ongoing construction and had to be moved to a different room that didn’t include the balcony that was paid for. I was given an extra night stay, but the other problem was the construction they were doing started going at 6am and went well until 9/10pm, so I ended up leaving early because these hours don't work well when trying to get some sleep. They also had no food or beverage...

"I LOVED EVERYTHING"

"They upgraded me to nicer room without me asking. The front desk staff was excellent and very helpful."

"Beautiful property and great stay."

"Barley any outlets and can’t really cook anything nice area"

"This hotel is a go-to for our Puerto Rico vacations, after providing an amazing initial stay. This time, as with the previous stays, was its usual perfect for our family! Our son LOVES the pool-especially the kids play area. Breakfast and bar continue on point, and the room clean and tidy as always. While the location and price are unveatable for that area, what we like the most is the staff! Always professional, helpcul and pleasant, it continues to make our decision to stay the a no-brainer!"