Search Hotels in Casa Dorado, Indian Wells

"Needs a refresh but otherwise great"

"My family and I stayed in the traditional 2 queen bed room. The staff (front desk, housing keeping and those in golf carts) is quite helpful and very professional. Space near room entrance looked messy. It could’ve been covered well or kept neatly. Bathroom & shower fittings were loose and shaky. It was quite a challenge to lock sliding door in bathroom. Room is not bright and shiny as compared with rooms in other hotels. They’ve a wonderful pool. Lazy river is excellent. Omni is a wonderful resort with many cool features except for the hotel room. Overall it is not a great value for the money per my experience. I hope the hotel management and staff fix the above issues. My family and I are looking forward to stay at Omni during our next visit to Palm Springs! "

"Great stay at the Westin! The staff were great! The property grounds were nice. Plenty to do. Pool and bar were fantastic. Room was spacious, comfortable and clean."

"Quick stay. Did not use pool or bar. Was a quick work trip. Room was nice, clean and spacious. Staff were very polite."

"This resort is unacceptable for a Hyatt property. On the positive side, the design of the pool itself was great for the area, and one of the few properties with a lazy river. The water temperature was refreshing. Beyond that, not much to like. For context, we stayed here on weekdays. The service here was terrible and unacceptable for this type of resort. The restaurants were significantly understaffed, with extremely slow service for both bar and restaurants. Housekeeping and bell desk repeatedly refused our requests for cleaning (we say other customers complaining about the same). The quality of the food here is bad, whether kids food or adult food. The marketplace is overpriced, and the quality is closer to what you find for takeaway food in a gas station. The quality of the ingredients of the food from the restaurants were high, the execution was poor and uneven. The pool area has no seating if you go late morning. We had to grab towels and spread out on the turf near one of the pools. Even the tables for food service were full of people just trying to find space. Only about 35% of the chairs with towels or personal items seemed occupied at any given time. The resort staff and rules did not have them enforce any turnover of space not being used.This was on a Monday and Tuesday, so not peak days. The rooms were adequately clean. A couple of family members seemed to get bitten by unknown, non mosquito bugs in the room. "

"This place is a dump"

"Did liked being charged for parking & for the $$$ there should havebeen some free breakfast. Before we started our day we had to go find breakfast P.S. the EVcharger wasn't working so I has to drive to a Tesla charger every morning. "

"everything was closed off besides the main pool and the bar there "

"We are regulars at this hotel, have stayed many many times. I'm so sad that we will never stay again. They recently added 2 new fees one for early check in which is so ridiculous and a pet for of 75 per pet. This is outrageous and if you have 2 pets more than the cost of the hotel. They will lose a lot of business due to this fee. It is not reasonable and a money grab...so sorry to say bye to this great spot!"