Khách sạn Chapel Allerton

"When I checked in the receptionist was really full on demanding my passport. I explained I didn’t have it and she was really stroppy insisting that they need it. I was eventually shown to my room which was described as a deluxe ensuite room. It was not very nice. It was hot, no fan. The single bed was uncomfortable with springs digging out of the mattress. I had a shower which was ok but very small. Then I went to go out but found 3 men loitering outside in the front driveway area in their cars...

"No hot water, until we mentioned it. Room very small,very basic amenities. Room could do with refurbishment. Bathroom very basic."

"Lovely hotel. Staff very friendly. Somewhat basic but just what we needed. Thank you"

"The staff were helpful and polite. Good air conditioning . Cooked breakfast tepid and breakfast seating area cramped. Felt the public area a bit limited , particularly if had no access to Executive Lounge ."

"Excellent stay until check out. Had paid on arrival for the 3 rooms and parking. On check out I was then informed that there had been a mistake when we checked in and that I owed a further £3 for 2 of the rooms. Considering how much I had paid for 3 rooms with balcony for 2 nights and because it was the venues mistake it would have better customer service to write the £6 off."

"The staff were extremely helpful. Thrle rooms are clean and quiet and fantastic blackout curtains. Thank you"

"I liked the central position of the hotel. It was well maintained and very welcoming. Breakfast was fabulous. The rooms were beautiful."

"Fabulous hotel!! Location is city central and close to the train station. Staff were first class and rooms were amazing!"

"Espectacular el alojamiento TOP TOP TOP no puedo decirles mas que eso.... el desayuno sería el único punto bajo pero chicos recuerden... es UK ... entonces ya saben como son los desayunos.."

"Great location not far from the train station. Room was clean and spacious. Highlight for us was the selection of gluten free breakfast, being coeliac this is hard to find but they were excellent and made fresh food upon request also."

"Lovely hotel, lovely rooms, lovely staff. Location is excellent, close to station and city centre. Parking is limited but Q-Park Sovereign Square is 10 mins walk away and discounted."

"Toilet extract not working so the toilet was smelling Fan was too loud so I moved room Staff not at desk"

"Staff at reception were incredibly friendly and welcoming. Excellent location."

"From the second we walked into the hotel, all the staff on the front desk and in the bar were fantastic, really helpful and kind and understanding at the fact our trains had been cancelled and they really helped us"

"The hotel was in a great location however parking was off site. We had breakfast which had a good variety."

"Very friendly and helpful staff"

"Staff were lovely, very helpful, great location , great price , very clean value for money"

"Very handy hotel for when I was attending a conference. Room was comfortable and very grateful for the large fan! Everything spotlessly clean. The staff were brilliant, so helpful and friendly, made the whole stay very pleasant, thank you! Overall brilliant value for money. Would definitely recommend."