Khách sạn Charsfield

"."

"Situated near the station and at the top of the main drag, this hotel is in dire need of some tlc. They do appear to have a programme of renovations in hand, but our corner room had several cracked window panes and dated furnishings. The sink does not have a mixer tap, and the hot water is scalding, while there is almost no water pressure for the shower. Staff were very helpful, especially in making arrangements for me to store my mobility scooter. The buffet breakfast was well stocked (the...

"The location is great as it is very central to the town. The staff were all pleasant and helpful. Very clean room which had everything that I needed for a comfortable stay. Lovely cooked breakfast, too. "

"A stranger was given a keycard to our room and wandered in while my wife was changing. When I told reception about this very serious and potentially dangerous issue, she said "Well what do you expect me to do about it?""

"Lovely boutique hotel comfortable bed and fresh room. amazing bathroom room,"

"The ground floor room was fine, with easy access to the parking area. The shower room was very clean and modern; the bedding was immaculate on a comfortable bed; it was a shame the carpet hadn't been vacuumed. We would have liked a small fridge and a second opening window as the weather was exceedingly hot, but we appreciated the air conditioning. We couldn't see the point of the massive television, that was too close to watch anyway. The parking area was roomy and secure. There was a Costa...

"Wonderful clean room with many amenities. Exceptional dinner and breakfast all served by very friendly staff. Hotel is in a beautiful setting with lovely large patio, plenty of outside comfortable seating with marvellous views across the gardens. Second time we have stayed here and will definitely be back again!"

"Clean rooms with everything you would expect in most hotels. Complimentary water in the room was welcomed especially as we stayed when temperatures were higher. Only upgrade that would be helpful is air-conditioning although we were lucky we had a cross draught with the window and balcony doors which helped hugely. All requests of staff even when it came to children's food requests (difficult eaters) were fulfilled. No requests were too big. The afternoon tea was lovely and definitely...

"Convenient, good food, and nice people."

"Wonderful stay, the shepherds hut was lovely and had everything you needed. Staff were lovely and the food was amazing. We really enjoyed our night away and will return in the autumn for a longer stay. Thank you"

"Even though there are positives in that this hotel is located in a quiet area and has ample parking I do not know how it is rated a 4 star. The decor is from the 70’s and needs a serious update. Even though the website says there is a fan in the room I had to go down to reception and ask for one. The carpets need replacing and there is no ramp into the reception area so you have to carry any luggage up and down stairs. No fridge in the room either. The wi-if was so bad I couldn’t have a 5 minute...

"There isn't anything I liked . The hotel was awful, staff unhelpful even after we complained. The manger was useless and unhelpful. The shower was broken bed side cabinet was also broken . Draw stuck out the side of bed . It would not close . I kept catching my leg on it . The headboard was dirty . The stairs was very steep. Not the best hotel. won't stay again . Meals was awful . The bar busy with only 1 member of staff and a pile of dirty glasses sitting on the bar . The manager was more...

"Kesgrave Hall is,a beautiful place.Unfortunately there was a few things that would of made us enjoy our stay more.The garden was lovely but it was a beautiful day and the only place we could sit to drink our delicious Apparrel Sprits and Dark and Stormy drinks were in the Smoking area it would of been nice to have somewhere more casual to sit and enjoy the ambience. Our room was lovely but unfortunately the extracter fan in bathroom would not turn off very quickly and sounded like a...

"Good"

"We had issues with the state of repair of our room and housekeeping while we were there."

"was unable to sleep in the bed as the room had a major issue with black mould in the bathroom which had become airborne & affected the the entire room the smell was over powering slept in a chair as the bed was cover with the black mould smell & was unable to breath, suffer with chest infections which the spores got on my chest I had to call 111 & was directed to Ipswich hospital for antibiotics, never even stopped for breakfast on day 2 felt to ill on antibiotics for next 5 days, this all...

"A very relaxing break. Stunning location. Tranquil setting. Staff were very helpful. Amazing breakfast smashed advocado on sourdough with poached eggs. I would highly recommend and woyld return."

"The hotel has a wonderful atmosphere with kind and friendly staff. I would definitely recommend"

"The staff were all excellent The parking very good Ev chargers made a difference Our room 305 was a top rated room but could be made better with a few little tweaks. Eg Some of the tiles over the bath need re grouting as do a couple of floor tiles. The fire escape windows could not be locked properly which gave us a bit of worry about security while we were not in the room. The outside seating area next to the dining room was overgrown and had lots of weeds. I don’t want to complain and I...