Khách sạn Chart Sutton

"Let down by the lunch food poor choice of food Old fashioned salad garnishes Bedroom smelt damp scruffy garden from our window Room 19 For a manor spa 3star it should be more on point than it was Ripped Lino flooring in the hall Terribly shoddy sauna room Pool was fab "

"location nice, rooms hot in summer. doors in halls of hotel need cleaning/paint, looking scruffy. Staff in restaurant especially during breakfast inefficient. took more then 30m to get yoghurt served.... other tables with 6 guests were served 2 dishes each in meantime. waitress should identify better the customers i.e. business travel single person or 6 guests on holiday. staff at night waiting behind bar, almost felt like they avoided contact with customer. If it weren't for the kind gentleman...

"On day of arrival and also during the stay the reception and restaurant staff was amazing. We booked the stay based on how we were spoken over the phone when contacting the propery prior for some details. Spa facilities clean and fully working, cannot mention a negative comment about the property."

"A great location with a secure carpark. A comfortable room with good facilities. Found all the staff excellent, friendly and informative. I would definitely stay here again."

"N/A"

"Everything was perfect"

"Nice size rooms and bed. Very comfortable and very good value"

"Third time staying here due to the positive previous experiences. The positive streak continued with a great room featuring a fantastic air-conditioning unit which kept me cool in the June heat. A wonderful workout ensued in their very well-equipped gym set up. This was followed by a powerful shower and I went to dine nearby. Had a great night's sleep before a well-cooked breakfast got my day started perfectly. Can't wait to come back."

"Room was clean and whilst the bed was very firm I slept well. Breakfast was a delight and the staff very helpful."

"Good"

"Good location and staff but felt little bit let down by the quality of the mattress"

"Yes"

"Stay frequently use the spa lovely breakfast although feel it’s over priced"

"The guys at reception were very accommodating, check in is at 15:00, which was late for us as we had to be at a wedding in a nearby venue by 16:00. I explained this to the guys at reception who managed to check if on by 13:00, which meant we were able to get ready leisurely, and have lunch before we left"

"lovely stay"

"position great for Tonbridge. Room clean and comfortable. Shower over bath mucky with mildew around bath taps etc. Needed sprucing up. No fans available and was very hot. Hotel old and tired. Could be thriving if money was spent on it. Cheap price. Cooked breakfast good"

"Very pleasant staff always helpful."

"The only downside was there was not enough accessible plugs"

"Room was clean and tidy on check-in but because it was very hot the room had no AC but they supplied a fan that did nothing to keep it cool. The staff were lovely and very helpful. The bar was well stocked and had all the drinks I needed. Breakfast was delicious and being a vegetarian the vegan full breakfast even included my favourite vegan black sausage. We had dinner in the restaurant which excellent and the waiting staff were attentive."

"incredible, attention to detail spot on, staff extremely helpful & they have electric car chargers which is super helpful & they guide you through the simple process of charging your vehicle. Air conditioning in the rooms as standard. in general, highly recommend."