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"It was a good though small room but service is excellent and has a good breakfast "

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"Our stay at the hotel was excellent. The service was great, the food was delicious, and everything exceeded our expectations. The location is perfect, very close to everything, which made our trip even more enjoyable. We would definitely stay here again!"

"Rooms were clean. "

"Location was excellent. I would stay again just for that. 20mins by train from Haneda and JR line is right there makes for convenient travel. We made use of the Laundry facilities it was reasonable for hotel facilities and they had lots of machines. We had a corner room on the main tower. Rooms were clean and relatively large for Japanese standard. We manage to find room for 1 large and 1 medium luggage. The rooms are dated as per most reviews have stated. There are some stains in the hallway carpet. And I noticed a patch to fix damaged carpet in our room also. This does not bother us. We opted out the breakfast. We just visited the 7-11 on the second floor for breakfast everyday. Staff was helpful at check in and when I wanted to send an Amazon order to our room. They helped me filled out the delivery address. Pick up was also easy. Overall I recommend the Shinagawa Prince hotel. Yes it is dated and need some renovations but if you are not picky about your room not being in the latest trendy style and just need a clean room and convenience this hotel is for you."

"We stayed at the Annex which is quieter than the main hotel. We were so pleased with the room we had. Checking in was easy. Amenities were in the lobby (not in the room). The room comes with tea and coffee and things to make and drink from. The tv could not be turned over towards the beds, but not an issue. There is a closet not drawers or safety deposit box. The bathroom was great! I hope the photo posts. The hotel has so many, many restaurants inside the hotel, convenience stores, right next to 7-Eleven, laundry on property, microwave is downstairs (not in rooms), near transportation, near park, restaurants, etc. They have pj's to wear (not to take), but we didn't use them. Limousine bus stops right in front of the hotel (reservation required on your end) We loved our stay and highly recommend it."

"The room was smelly I did not like the set up of my Room we had no face towels at all "

"Excellent location, helpful staff and wonderful breakfast buffet"

"A perfect airport hotel, has professional staff, loads of facilities and excellent bus service to/from the terminals. Lacks atmosphere, but perfect for an airport stop over. Restaurant seems expensive, we took the bus to the terminal and ate at a restaurant there for half what the hotel charges."