Khách sạn Cicero

"This property is falling apart. Paint peeling, floors cracked, toilet and tub/shower cracked, moldy. There was dirt and mold everywhere. The faucet wouldn’t turn off and ran all night. It smelled awful to the point of all of our belongings smelling when we got home. 0/10"

"It was Clean but Didn’t have any Tissue and when I went too tell the Male Staff he had a Nasty Attitude"

"Check in process was bad, checked in at 6:30 pm and the room was still not ready, i was offered a differed room but it was a downgrade from what i booked, manager didnt offer any Compensation"

"Skip this hotel. Their deadlocks do not work on ANY hotel doors and the staff is aware and still checking people in. They apologized and told me to use the latch. So unsafe. I got a full refund and booked elsewhere."

"Outdoor pool was a plus!"

"Great hotel"

"They had a lot of choices for breakfast and were in a great location for everything we wanted to do!"

"Good layout and clean"

"The room that we got looked nothing like the photos on the website. The hotel looked like it might have been some sort of old school apartment building once: the hallways, the rooms, etc. all felt more like a cheap apartment building than a hotel. The room was surprisingly large, which was probably the one good thing about it. However, the carpets looked old and dirty. The A/C unit in the window made a ton of noise (and there was an unpleasant musty moldy smell the entire stay). Our window...

"We enjoyed out short stay at the Freehand in Chicago. We were originally placed in a room on the 17th floor. However, the air conditioning wasn't working so they quickly moved us to another quad room on the 4th floor. The space worked great for my family of 4 adults. We also enjoyed talking with Selma at the bar while watching World Cup games."

"The room itself was super clean and the aesthetic was very nice of the room and the overall hotel itself."

"Clean and feels welcoming"

"Love it"

"-"

"All the staff were friendly and so helpful. We brought a tandem bike and planned to keep it somewhere else but they offered to keep it in a room downstairs and bring it up and down for us. Amazing!"

"The staff were absolutely wonderful. Every encounter with a staff member was pleasant and friendly. The doormen were exceptional with their assistance to me and my husband by aiding me in loading my husband's mobility scooter that we rented and it was very heavy. They were kind, helpful, friendly and compassionate and I appreciate them very much. The breakfast was delicious and very abundant with selections of breakfast food from all over the world. The coffee was strong and yummy, and I never...

"The check in process was very smooth and the hotel is a perfect distance if you have a long layover and want to eat and bathe before your connection. We stayed the night for this very reason and it all went over smoothly. Very glad we stayed here as it was a peaceful nights sleep and a good meal at the on-site restaurant before finishing our journey home."

"Everything was nice and clean. Staff was very helpful."

"The hotel is in the heart of the downtown and is easily accessible to all the restaurants, cloud gate, and other attractions. Best of all, the staff is amazing and friendly starting from front desk to room service. They made my stay a very pleasant one. The only thing that was missing in the room is a comfortable couch. I wish they gave a mini couch/table or something instead of chair/table to sit and eat comfortably but that’s not biggie! Love it! Thank You Hyatt!! I would surely recommend...