"Wonderful welcome , authentic hospitality, great location oversized studio with a well equipped kitchen & ample living space . Amanda made us feel extremely welcome and like we belonged in Jersey! Thank you"
"Hotel staff were excellent but the fabric of the hotel left much to be desired.
We were made very welcome and staff were most helpful, it's just a pity that some furniture was quite shabby and needs updating.
One major problem was the bathroom where taking a shower was potentially dangerous, the baths are difficult to step in and out of due to their design which slopes too steeply."
"Really nice hotel and the spa is fantastic.
A couple of suggestions to make it even better
1. Some of the guests said they had no aircon. Our room was great, but it sounded like a few rooms were without, which wasn't so good in the hot weather.
2. It would be nice to have more water in the rooms. We had 2 plastic bottles of water in day 1. Maybe a glass bottle which could be refilled (better than plastic bottles) would be better
3. We were a little surprised that last orders at the bar was...
"The hotel was really lovely. The views were second to none but it was the staff that made the stay . The staff were excellent. So friendly and helpful. Nothing was too much trouble for them.
The food in The Azure Restaurant was delicious. I would highly recommend the hotel and I would definitely return."
"The property was clean & generally well maintained, however it is an older property that would benefit from some updates, such as air conditioning
I stayed during a very hot period & although there was a fan in my room it was not adequate, the windows also only open a little
The rooms are generally well equipped, however would also benefit from having a small fridge
The staff were very friendly & helpful & were always willing to offer information & help when needed
The breakfast is very good...
"Immaculate hotel and the staff were always courteous and helpful. Ideally situated for us in the heart of the St Helier, near the marina, bus station and ferry ports. The breakfast was extensive and the evening buffet excellent and good value for residents at £32 per head."
"Excellent location and quality of accommodation. Had a fabulous time. Staff were welcoming, friendly and efficient.
Food in the restaurants high quality.
Spa was lovely.
Could do with a heated towel rail in the bathrooms but that’s a small thing really. Overall excellent. Would definitely come back."
"The hotel was lovely, the decor was beautiful and the staff were really helpful. It was about 15 mins walk to the centre of St Helier which was ok for us. Taxis are expensive in Jersey so you need to be aware of that, using a taxis every day will add up so bus and walking are best we found. The breakfast was plentiful and had variety, the pool was a bonus. We would visit again."