Khách sạn gần Citygarden tại St. Louis

"Don’t try to sleep in past 8 am. Apparently it’s completely acceptable for staff to come bang on your hotel room several hours before check out and then just let themselves in. No explanation or anything. Even had the do not disturb sign on the door. I reported the incident to the hotel and got 0 response. We checked out and won’t be back after the uneasy experience."

"This was a beautiful hotel. We did not realize until too late that check-in times were limited. And we really missed having a fridge in our room. The manager did let us use the fridge in the upstairs lounge but that was shared with another group of people."

"I would stay here again."

"Location was great, art was fun, loved the little coffee shop (Mike at the coffee shop especially was great so kind!) and the basement sauna. Hot tub was closed while I was there, the chocolates served in the room were old tasting and at check-in I watched the front desk give the couple ahead of me great customer service and then received really mid service in comparison. I would stay here again but those little things were off."

"Nên chọn phòng gần thang máy vì phòng xa thang may di chuyển rất cực với hành lý và thảm dày"

"Front desk staff was very helpful in answering question about the property and surrounding area!"

"Parking extra, but close and made getting to and from the Stadium very easy."

"The hotel is nice, but I booked it specifically for the rooftop, heated, year-round pool. I had confirmed our two rooms the morning of our check-in, and the hotel staff didn't tell me that they had closed the pool. I learned of it upon check-in. We were traveling with two 12-year-old boys and were very disappointed. We didn't use the other amenities and would have stayed somewhere less expensive had we known about the pool, which is advertised front and center on the first page of their ad....

"Staff would have been sufficient if the room has been well. Was consistently put on hold when calling front desk. 1st room smelled like smoke. 2 nd room didn't have water, sheets are worn and ripped. Head pillow stained."