4/10 - Kém
Mary
22/12/2025
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Apart from my room which was warm and comfortable but lacked a bath towel, with only a shampoo and a very little round soap being provided, the whole place seemed sad and lonely. The Reception was poorly lit and signed, and was cold and damp; I appeared to be one of only two guests staying on the Saturday night and the guests in the room next to mine kept their television on until 5.15am and periodically seemed to drop something heavy on the floor. I was much later arriving back, after my orienteering run, than I had intended, as I got lost and spent some four hours finding the hotel again, meaning I only got to bed at just before 2am on Sunday morning, instead of around 11pm on Saturday. I appreciate that the guests coughing and having the TV on was not the fault of the hotelier but was the final straw. In the advert, on your booking form, the hotel was stated as having a restaurant. It was only when I arrived that I found this was not the case and no food was available, although I was told that I could have toast and cereal for breakfast, as long as I did not want it too early. In the event, I overslept and did not get up until 9am when I ate some more of the cold provisions I had had to stop and buy on my was back from the orienteering to the hotel. I am definitely not a happy bunny about all this and feel that the hotel provided misinformation about its facilities.
Mary
Lưu trú 1 đêm vào Tháng 12, 2025
