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Centro Hotel Arkadia

Travelers find a convenient base for exploring Cologne's historic cathedral and attending vibrant events at LANXESS Arena, with time to relax between adventures.

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Centro Hotel Arkadia sits in central Cologne, perfectly positioned for visits to the magnificent cathedral and LANXESS Arena events. Guests connect with WiFi in common areas, refresh in bathrooms with showers and hair dryers, and relax with cable TV after a day of sightseeing.

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Bed sheets

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Bed sheets

Standard Twin Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Bed sheets

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Bed sheets

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Located in Mülheim, a neighbourhood in Cologne, Centro Hotel Arkadia is near a metro station. Cologne Cathedral and Cologne Triangle are local landmarks, and travellers looking to shop may want to visit Schildergasse and Old Market. Check out an event or a game at LANXESS Arena, and consider making time for Phantasialand, a top attraction not to be missed. Visit our Cologne travel guide
Map
Gaussstr. 29-31, Cologne, NW, 51063

What's nearby

  • A modern stadium with a large dome and a red roof, surrounded by trees and urban buildings.
    LANXESS Arena
    2 min drive - 2.0 km
  • A clear pool with swimmers, surrounded by greenery and buildings.
    Cologne Zoo
    4 min drive - 2.6 km
  • Cologne Trade Fair Grounds
    13 min walk - 1.2 km
  • Claudius Therme
    15 min walk - 1.3 km
  • Tanzbrunnen Köln
    4 min drive - 2.4 km

Getting around

  • Stegerwaldsiedlung U-Bahn
    5 min walk
  • Mülheim Auenweg Köln Station
    11 min walk
  • Cologne - Bonn Airport (CGN)
    13 min drive

Restaurants

  • Düx - Kölsche Bierstube
    18 min walk
  • McDonald's
    5 min drive
  • Chickenland's
    4 min drive
  • Speed Bar Restaurant
    9 min walk
  • Radix & Anima
    12 min walk

About this property

Centro Hotel Arkadia

  • Hotel near Cologne Trade Fair Grounds
  • Near LANXESS Arena, Centro Hotel Arkadia provides everything you need. Stay connected with free WiFi in public areas.
  • You'll also find perks such as:
    • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
    • Smoke-free property
  • Other amenities include:
    • Bathrooms with showers and hairdryers
    • TVs with cable channels
    • Daily housekeeping and phones

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 8 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 14.90 per person

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Deutz-Mühlheimer-Str. 184]
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14.90 per person
  • Self-parking fee: EUR 8 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts

Frequently asked questions

Is Centro Hotel Arkadia pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Centro Hotel Arkadia?

Self-parking is available for EUR 8 per day. Limited spots are available.

What time is check-in at Centro Hotel Arkadia?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Centro Hotel Arkadia?

Checkout is at 11 AM.

Where is Centro Hotel Arkadia located?

Located in Mülheim, this hotel is 0.6 mi (1 km) from Cologne Trade Fair Grounds and 2.1 mi (3.4 km) from Cologne Cathedral. Claudius Therme and Rhine are also within 1 mile (2 km). Stegerwaldsiedlung U-Bahn is only a 5-minute walk and Gruenstrasse U-Bahn is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Centro Hotel Arkadia Reviews

6.6

7.2

Cleanliness

6.0

Location

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 38 out of 353 reviews
Rating 8 - Good. 136 out of 353 reviews
Rating 6 - Okay. 95 out of 353 reviews
Rating 4 - Poor. 49 out of 353 reviews
Rating 2 - Terrible. 35 out of 353 reviews

Reviews

Verified review

6/10 Okay

Christoph

Liked: Staff & service
Disliked: Property conditions & facilities
Luckily we were all changed to the Ayun hotel down the road which belongs to the same hotel chain. From outside the Arkadia does not look inviting at all!!!
Stayed 3 nights in May 2023
Verified review

2/10 Terrible

Simon

I booked 4 rooms 3 months in advance, then about 2 weeks before starting my travel, the hotel canceled all rooms due to overbooking. They wanted to refund the costs so that I could find another hotel on my own. However, because of the short notice, of course no other similar hotels in the neighborhood were available anymore for a similar price. German law dictates that as soon as the hotel has confirmed the stay, they are bound to provide the stay. Thus, after many emails and threatening to hand over the case to a lawyer, they finally booked 4 rooms in a different hotel. This experience with Centro Hotel Arkadia was very stressful and unsatisfactory.
Stayed 2 nights in Jun 2023
Verified review

2/10 Terrible

Chris

Disliked: Staff & service, amenities, property conditions & facilities
First, you do not check-in here. That is hidden in 'special instructions'. So when you get to the property, discover this fact, and walk back to the main hotel, it's more than frustrating. Second, anybody can walk in and wander around the main hotel. The single desk person is often away from the, and even the desk is not clearly marked. I wandered around myself before somebody showed up to help me. Third, you might not get the room, or even the location, that you reserved. Meanwhile, the cold staff have nothing else to say to you. Avoid this property.
Verified review

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Super Zimmer
Stayed 1 night in Mar 2023
Verified review

4/10 Poor

Jeannine

Liked: Staff & service, property conditions & facilities
Das Zimmer war nirgends auf der Website zu sehen. Auch keine Alternativbilder. Entsprechend groß war der Schock. Für nur zum Schlafen reichte es. Wenn ich hätte schlafen können. Zimmer lag direkt im Treppenhaus. Man hörte alle die hoch und runter gingen. Manchmal blieben sie vor ser Tür stehen redeten noch ein bisschen, um sich dann zu verabschieden. Rezeptition meinte sie würden die Nachtwache öfter vorbei schicken. NAJA.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
xxx
Stayed 1 night in Jan 2023
Verified review

4/10 Poor

Ronald

Disliked: Cleanliness, staff & service, amenities
Man kommt an und sieht einen Zettel an der Tür, Check in 150 m weiter im anderen Hotel. Ohne das irgend etwas auf der Website steht.Sieht aus wie ein Bettenhaus in einer Wohnsiedlung. Kein Service. Muffiges Treppenhaus. Auf den ersten Blick sehen die Zimmer gut aus aber im Bad wurde nichts renoviert.Waschbecken defekt, Unter den Bettbezug darf man auch nicht schauen.(gelbe Flecken).Zum Fenster rausschauenden konnte man nicht vor Dreck. Nicht auf heutigem Niveau.Das einzig Schöne waren die vielen Papageien in den Bäumen vor dem Haus. Für 123€ die Nacht ohne Frühstück völlig unakzeptabel.
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Thomas

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Zimmer entsprachen nicht den Bildern. Schlechter WLAN- Empfang, einzige Steckdose im Bad versank in der Spiegelbeleuchtung. Haartrockner defekt. Sauberkeit, Mitarbeiterfreundlichkeit und Frühstücksbuffet waren Top. Der Preis war für die Ausstattung und ihren Zustand, in dem Abseits gelegenen Nebengebäude mit Fußmarsch zum Frühstück, jedoch in keiner Weise zu rechtfertigen.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polecam

Hotel godny polecenia, blisko targów
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice little hotel that met our needs. A lovely breakfast gave us a great start to the day.
Stayed 3 nights in Oct 2021
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Rezerwacja w hotelu Arkadia, a nocleg w Ayun

Niemiła obsługa na recepcji podczas zameldowania (starszy pan), o 8:50 bufet śniadaniowy wymieciony do ostatniego plasterka. Rezerwacja zarezerwowana w hotelu Arkadia, który jest remontowany, a nocleg w Ayun.
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Werner

Liked: Cleanliness, staff & service, room comfort
War in Ordnung
Stayed 2 nights in Aug 2021
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ganz nett

Angenehmes Hotel
Stayed 3 nights in Sep 2020
Verified review

6/10 Okay

Sabine

Liked: Cleanliness, staff & service
Hotel hat 2 Standorte: dieses Review ist für das moderne, helle Hotel am Anfang der Straße. Das Hotel ist recht sauber, und modern. Das Doppelzimmer in Einzelnutzung war in Ordnung, allerdings waren die Matratzen sehr weich und durchgelegen. Der Fernseher hat schon bessere Tage gesehen. Bei offenem Fenster sollte man die nebenan liegene Bahntrasse beachten. Aus Hygienegründen wird das Zimmer nur alle 3 Tage bzw zur Abreise gereinigt. Für einen Kurztrip war es ok. Das Frühstücksbüffett war üppig und vielseitig. Die Hygienebestimmungen wurden befolgt.
Stayed 2 nights in Sep 2020
Verified review

10/10 Excellent

Fatma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour agréable

Très bon séjour. hôtel propre et personnel gentil!
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Allgemein ok

Die Zimmer sind ziemlich hellhörig
Stayed 2 nights in Aug 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Keine Reinigung der Zimmer, frische Handtücher musste man sich selbst kümmern, Frühstück sehr überschaubar
Stayed 2 nights in Aug 2020
Verified review

8/10 Good

Cong

Liked: Cleanliness, staff & service
Nice quiet area. Due to corona there aren’t many options for breakfast but it was ok
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Prima kamer, niet heel groot, maar goed te doen voor 2 personen. De wifi die je kon aanklikken was heel erg slecht, dus dat was jammer. Wat vooral heel erg tegenviel was het bed/kussen/dekbed. Het bed was redelijk hard, de kussens boden totaal geen steun en de dekbedden maakte een lawaai als je draaide. Het klonk alsof je een krant in je hand had en die je met veel geweld deed opvrotten. Jammer, daardoor hebben wij een slechte nachtrust gehad.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Tina

Liked: Cleanliness, staff & service
Rezeption im Haupthotel 300m entfernt. Schneller und freundlicher Empfang. Frühstück sehr reichhaltig und vielfältig. Zimmer haben sehr einfache Ausstattung und sind extrem hellhörig. Leider nahmen es einige Gäste nicht zu ernst mit der Nachtruhe und dann sollte man keinen empfindlichen Schlaf haben. Lage sehr gut, schnelle Anbindung in die Stadt.
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Das Zimmer war soweit ok. Das Fenster war defekt und ließ sich nicht öffnen. Das Bad war sehr klein für 2 Personen. Die Duscharmatur war eingerostet und ließ nur mit großer Kraft eine Temperaturänderung zu. Die Zimmertür klapperte, sobald jemand den Flur betrat. Es war sehr hellhörig zum Flur. Man hörte die Sicherheitstüren auf dem Gang zu schlagen. Das Frühstück war spitze; sehr vielseitig.
Stayed 3 nights in Feb 2020
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Im Bad: starker Schimmelbefall an der Decke und in den Fugen der Dusche Die Haupteingangstür war die ganze Zeit unverschlossen. Jeder hätte das Gebäude betreten können. (Es gibt im Gebäude keine Rezeption oder Personal) Frühstück im Hauthaus: top
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Fritz

Disliked: Cleanliness, amenities, property conditions & facilities
Die Bilder entsprechen absolut nicht der wirklichkeit. Die wände fleckig, das Zimmer winzig und Schimmel im Bad.
Stayed 2 nights in Jan 2020
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
El Check un se realiza en otro hotel a 200 metros. Tenés que ir caminando, hacer el check in y volver a tu hotel en el que no hay recepción. No hay ascensor. Al ingresar al pasillo de la habitación nos encontramos con un escalón no señalizado en el que casi caemos 2 veces. La habitación es pequeña pero tiene lo necesario. El wifi es bueno y el desayuno excelente. La única contra es que es en el otro hotel también por lo que lo debes tomar a 200 metros de tu alojamiento. No hay mucho transporte público cerca ni tiendas para comprar nada, todo está bastante alejado, es una zona residencial.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odalar çok konforluydu, açık büfe kahvaltısı gayet yeterliydi, otelin konumu nispeten iyiydi. Fiyat -performans olarak kalınabilecek bir otel.
Stayed 2 nights in Aug 2019