Khách sạn Cranborne

"Very helpful staff who helped us when needed. Only down side was the 37 degree day, the air conditioning wasn’t working properly. Would stay again though"

"Food poisoning the first night, rooms hotter than the sun, zero water pressure in the bathrooms. Constantly chasing staff for the most simple things. They ran out of ice. No fans for the rooms. No one collecting glasses or emptying an ash tray. Asked for a coffee in the morning and waited 15 minutes.. got up to ask where it was "oh i couldn't find you" yeah because you were in the kitchen flirting with the chef.. Could be such a wonderful place, if the staff weren't recreating Fawlty Towers"

"Location is great as you would expect."

"Old hotel, carpet and floor looks in poor condition."

"Clean room. Helpful staff. A lot of road noise in rooms at the front but peaceful with lovely views for rooms at the back of the hotel. Good buffet breakfast with gluten free options on request."

"The positives were the airy room and lovely garden. The big negative was the buffet breakfast which they proudly claim to be award-winning. The reality is that for a 4 star hotel, the quality and range of options was extremely poor. Too many short cuts and cost cutting. The veggie options were limitd and not displayed on the tables and there were no extras (eg crushed avocado) even if you were willing to pay a bit extra. There was no fruit yogurt in individual pots and no higher quality healthy...

"Great work stay, clean, friendly staff, great breakfast. Only downside was lack of air conditioning in the rooms (during a UK hot spell)"

"Really quaint old inn with lots of exposed stone walls & beams. Staff were super friendly & helpful - really warm welcome & nothing was too much trouble. Bed very comfortable & the small double room I had was perfect just for me. Food in the restaurant was delicious & there was a good choice. Breakfast plentiful, well presented & hearty. Will be staying there again on my way to Devon"

"This was a lovely place that I would go to again and again. The hotel itself was stunning, the staff were very helpful and thoughtful, and the food was fantastic. The only concern is the stairs are uneven, so just be careful if you’re unsteady. Other than that, delightful experience."

"Good clean friendly hotel"

"todo maravilloso"

"Out of town and difficult to get to"

"Terrible experience. Rooms have no air"

"Rooms were ideal the staff were super friendly and helpful and the breakfast was delicious!! Thanks x"

"Clean & spacious room, nice view & good breakfast. Helpful staff. Easy to locate"

"Excellent location right opposite the castle. Very comfortable and the staff were friendly and welcoming. Good food at the 18 restaurant with a 30 per cent discount for hotel guests. Would definitely return in the future."

"It was a small room and no air conditioner, but unfortunately the breakfast wasn’t very good! Very few things, The croissants were born, not to many varieties!"

"The staff were lovely and the food was exceptional. Especially the breakfast! We visited for my birthday for which the Butcombe loyalty provided some really good offers for"

"Very pretty property, with a great view. A little distance from the city center, but they run a most friendly and flexible shuttle into town that works great, very good idea and a very commendable effort. Breakfast is good. We had a large room (2 adults 2 kids) very spacious. Some aspects of maintenance could be improved, but it is always a challenge with these country homes, they have the charm, but not everything is impecable. A little on the expensive side, but reasonable. Great parking."