Khách sạn Cross Gates

"I really can’t express how disappointed you will be. Staff felt like they really don’t want to be there. If you like broken beds, dirty dusty rooms, cutlery that’s not been washed, beans that are not even no frills, the whole place is like something out of horror movie. I could go on for ages. Stinking towels is like a speciality"

"The room was clean but the corridor carpet needs a deep clean and proper hoovering. Aldo kitchen staff needs more training how they should talk to their customer with their request. Jane was very helpful and quickly sorted breakfast out for us. Shortage of staff can not be a excuse for not providing the service."

"Clean room and friendly staff, can get hotel residence discount for the nearby carpark"

"The room and hotel was very clean and the staff were friendly and welcoming. We had breakfast both days and it was hot and plenty to choose from. We had drinks in the bar and lots of choice. Would certainly stay again."

"Just as good as when we stayed years ago"

"No problems st all with room or facilities.Breakfast included in room cost and we had no worries about food."

"Comfortable and clean room, felt very cosy. Only downside to the stay was noise from the street below until the early morning which we hadn't experienced at previous visits"

"Great stay - fab location"

"All good"

"Ideal location with free parking. Room only- no food or drink offering but ideal if you just need a base. Plenty of places close by for food and drink. Tea and Coffee making facilities in the room with biscuits. Clean and comfortable overlooking the cricket pitch."

"Really attentive staff, lovely clean room and decent bathroom. Overall the property is modern and well located near the train station and town centre. Didn’t try the breakfast but the dining area and display looked lovely. The only down fall is none opening windows found myself having to exit the building a few times for fresh air"

"We had a lovely stay! The staff were extremely friendly, welcoming and helpful throughout. The location was great, and the apartment was lovely – comfortable, spacious and well equipped with everything we needed. We would happily stay here again. Highly recommend!"