"We have never been to a Best Western Plus, and we appreciated the utsch more touch to everything. Familiar amenities, plus. Rhe bed and pillows were comfortable and there was no need to "order a special pillow from the desk." The breakfast bar was meticulously kept clean and stocked and the presentation was perfect. The pancake machine which mixed, poured and exited the pancakes for you is a great idea. All in all, even though we didnt have a view of the lake itself, this property was our favourite of the three we stayed at in the Finger Lakes area. Thank you!"