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"It took 45 minutes or longer to check in. Line out the door but staff nice. Parking a hassle"

"One pool and hot tub stayed closed our whole visit"

"The room was descent and the staff was very friendly and polite."

"When I arrived for check in, the staff claimed there was no rooms available. They also claimed that Expedia did not book the room correctly. After Expedia booked me a completely different hotel, HVC then tells me they have a queen bed available. That’s not what I reserved the room for. It should have been 2 queen beds. Well today I discover they charged my credit card. I’m not exactly sure for what but I will be requesting an immediate refund."

"The staff was nice, greeted with open arms. The cleanliness of the room was terrible, bathroom floor was nasty, bath tub/wall were dirty. There was poor drainage in the tub, shower head was poor. The room had roaches and that was horrible. They could have cleaned the room, I know no one attempted to clean it.(it’s not like it was a big room to clean, they need new cleaning people) the bed sheets were so nasty had brown stains all over the white sheets. The bed were very comfortable. The bed and the beach view were the only good things about this stay. Parking was heavy, if someone didn’t move as I was parking there would not have been any spots. I will NOT stay here ever again!!! Oh and the construction woke us earlier than expected (staff should have warned us about construction going on)"

"Perfect room with balcony overlooking the ocean. Reasonably priced."

"Loved the area...would stay again"

"Everything was very clean and high quality."

"Parking is sparse, elevators weren’t working, balcony door was rusty "