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"Everything was great"

"Hotel was in a great location for the airport, shuttle is very convenient. Rooms are satisfactory, everything is clean. Did have an issue with them overselling the room type and not getting what was originally booked. Other than that, it’s what you would expect. "

"Mine was a strange usage of the hotel. I got off of a cruise ship in the early morning and my flight home wasn't until 11:30 pm. Instead of my wife and I dragging our luggage around all day we decided to rent a room so we could drop the bags off and also have a place to freshen up before our flight. The room itself was just okay. Really could use a complete makeover. I thought the price of the room was very fair. Airport shuttle was very helpful as the hotel is a few miles from the airport. We did have dinner in the main restaurant and it was excellent. The decor and staff were wonderful. Our waitress even brought out a small appetizer the chef was trying out for us . All in all, we were happy with the accomodations and would definitely stay there again,"

"The best of the best"

"We always enjoy our stay at Crystal Lodge. The rooms are great, beds are comfy and the bathrooms are always clean. The staff are very friendly. We have yet to use the pool or hot tub so can’t comment on those. "

"Check in is slow one person with a long line. Another person comes and talks to check in person holding up the line and after their conversation leaves and doesn’t help poor check in not good customer service"

"It was an excellent hotel for pets. Easy access to grass for dogs and great for walks as the hotel is very close to the pathways around the harbor. The free breakfast was excellent as well with plenty of different options everyday. "

"The best. "

"I would strongly recommend this hotel and will stay here again next time I’m in the area. The staff were friendly and courteous. The room was clean, luxurious, and, despite being near the airport, quiet. Very close to Capstan Station for easy access to downtown Vancouver."