Search Casino Hotels in Guatemala Department

"I did not used the bar"

"Excellent hotel "

"The property was okay; the pictures are dated and the rooftop area was misrepresented (it is not as big - we had to fight for seats). Our shower also had mold in the top left corner, which was a bit concerning. The service was just okay; you had to constantly flag someone down for service and could not pay with large bills. The property also misrepresented the “shuttle service to the airport” - it is advertised as a free amenity that comes with staying at the property (it is the only reason we booked this hotel), but we were told you had to pay 15QUE PER PERSON (not trip). We ended up getting an uber for 10QUE for all 4 of us. "

"Everything was great very friendly staff only the parking in the basement of the hotel is very very tiny very hard to drive."

"The area was great. Walkable to many places to eat, shop and go to the airport. The room was clean and had everything we needed. The only thing we did not like was the AC in the room. No matter how much we tried it wouldn’t turn on and the buttons were not helpful either."

"Excellent as usual! "

"Absolutely garbage no response from staff at all"

"*****"

"Very good property and service is excellent"