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"We stayed for 2 nights and overall it was a good stay. I noticed some stairs have tiles coming off when walking to breakfast, needs some fixing. Also, we had booked 'Lavender Deluxe' room but we upgraded our room to Maple wing because our room was dull and not the same as it looked in the pictures. My sister had to have her room changed because their toilet was broken and the sink wasn't clean when they checked in. The newer rooms seem to be much better. Spa was good to relax, staff was...

"Great service. Wonderfull hotel. "

"Compared to price this hotel has few issues needs to be addressed immediately. Everything is reactive than pro-active.The cleanliness and maintenance are certainly big one. Countertops, bathrooms, chairs are either uncleaned or broken. Bathroom showers has standing water issues, dirty smell, countertops have stains.Non smoking rooms have smoking smell, chairs had cigarette holes. In short, daily cleanliness and maintenance is not done properly. Hotel lobby is very congested. Main service desk...

"clean, excellent service, exceptional food"

"This is a full five star hotel that exceeds North American standards. Apurva Bhumkar was welcoming and pleasant after a long taxi ride from Mumbai. I had a medical emergency while at the hotel and staff response was exception in getting me to a competent hospital. Thank you. John Benson (Canada) "

"Awesome "

"I never write bad reviews however I feel like I need to warn others- this place was so bad that we didn't stay our second night even though we didn't get a refund, and we had to get a driver to take us somewhere else and pay for another hotel. It was not clean, the service was terrible, and there were signs in one of the public bathrooms on the property with signs containing sexual innuendos and one about masturbation. I was so disturbed for my kids to see that and I just wanted to get out of...

"The staff are friendly and helpful. The restaurant serves good food. The rooms are clean and quiet. I look forward to staying here again."