Khách sạn Ditchling

"We couldn’t check, picked up the key around 7pm then came back around midnight and we could not check in as we had the wrong key"

"Really comfortable accommodation in a spacious room with a spotlessly clean and well appointed bathroom. Ideal location for the airport just a few steps away from the main terminal"

"The Reception staff were very helpful in aspects of my stay! The bus to the terminals was also on time! Would thoroughly recommend this Hotel"

"The central forced-air heating had been turned off throughout the hotel after a recent heat wave. When we checked in it was 13°C outside and the room heat would not turn on. The Duty manager was unable to turn it on after five phone call attempts, requiring 20 mins wait each, allthis lasted until past 2AM, and waked-up by this manager calling to see if it was working yet. It was not, it was blowing colder air in to our room. He tried to move us to another room and same issue there, after 30mins...

"Such a lovely hotel, very quirky, great staff & a lovely atmosphere at the bar area"

"Does what it says on the tin - we had a small double without windows so we could sleep the night before an early flight. The room is capsule but has all you need for a sleep. Check in and out all via app and room key on your phone. Good air con so nice and cool. And it is literally right by security for South Terminal - we woke up at 5am and were through security by 5.40am!"

"We stayed with our two kiddos ahead of a flight and everything was pretty effortless, from check in through to checking out. The staff were very friendly and helpful and even engaged with our kiddos. Highly recommended."

"Check in staff need more training. Very disorganised. Didn’t ask if I would like to charge anything to the room and take a credit card as security. So when went to bar they refuse a room charge. Had to go back to reception to give cred it car. Was lied to by the bar staff saying the system was down! On check out asked for itemised bill to check room charges. Took 20 minutes as no one on reception knew how to do it! Have stayed here many time. Staff definitely not as competent. Hotel is starting...

"The room was clean. Hotel was dated and it definitely has some wear and"

"Very good breakfast. For anyone flying WestJet, it is very convenient to the WestJet check-in counters."

"Missold hotel, more like a hostel. Old building no staff available with main door left open when we arrived leaving people very vulnerable. Lex the member of staff at this place lied to Expedia team, telling them that we checked in but hadn't checked out knowing that we had refused to stay there and had asked for a refund which they are refusing! We ended up staying at Gatwick all night until our flight. Not a great start to our holiday. Reviews are questionable. DO NOT STAY THERE!!"

"Beautiful property, bed was comfortable, shower was lovely However, stain on the carpet, hair grips on the floor - wouldn't deter me from staying again (just need cleaners to pay more attention 😉)"

"What a little gem this place is. Beautifully clean rooms with great facilities. Breakfast was a pure treat couldnt fault it. Will definitely stay again when back in the country"

"Great meal deal"

"Perfect stay. Beautiful room and views. Great breakfast. Lovely staff"

"D"

"1st time at this Hotel and it wont be the last rooms were comfortable and had kettles iron and board ,hair dryer All staff really friendly and helpful. Food was amazing and not too far to town in a taxi or bus. Hopper bus stops right outside the door too"

"Friendly staff who wanted to help"

"A one night stay but was very enjoyable. The bedding & pillows were clean & really comfortable. The bar area was relaxing with pleasant staff"

"The room was very well appointed, but as it was next to the reception it was a little noisy. The staff were pleasant. Well worth the stop to catch a flight from Gatwick."