Search Hotels Near Don Coyote Outdoor Centre, West Linton

"Room clean. Breakfast good. Staff very helpful."

"Breakfast menu and service was top notch. "

"The room had no facial tissues. When I asked at the front desk for a box of tissues, I was told that tissues are not provided, and I should use the toilet paper! The thinness and texture of toilet paper is NOT a suitable substitute for facial tissue. I went to a convenience store to buy my own tissues."

"I want to leave feedback regarding the customer service experience at the Holiday Inn, specifically near the Starbucks area. First, I do want to acknowledge that there were two Indian women working in the Starbucks area who were very kind, respectful, and professional. They treated customers with courtesy, and I appreciated their positive attitude. However, the manager with white hair overseeing that area had an extremely rude and dismissive attitude. I felt completely unwelcome during the interaction. Her behavior toward me came across as irritated, cold, and disrespectful. What made the situation more upsetting was noticing the difference in how she interacted with other customers. I observed her smiling and being pleasant with white guests, while her attitude toward me as a Black customer felt noticeably different and dismissive. Whether intentional or not, that is how the interaction came across to me, and it left a very negative impression. Customer service should be respectful and professional toward everyone. Unfortunately, the behavior from that manager reflected poorly on the hotel experience overall."

"Cashless hotel only accepts card. Room are tiny but pizza is offered 24 hours. The complimentary juice machine was out of order. Although property is close to Tram and rail service, it also neighbors several busy office buildings. Including a currently active construction site. No expectation of privacy or quiet. Customer service was lukewarm, but available. Would only recommend for one night stay, and for closeness to airport."

"I gave a 4 star rating only because the room was small for what we paid, but nicely appointed and clean. Great toiletries (and even a wash cloth which was a pleasant surprise). We had the buffet breakfast and the service and variety was excellent."

"The heating and cooling system cannot be adjusted, making the rooms too hot and the hotel stuffy. Hotel cleaning staff were everywhere (including towels and carts sprawled out in front of the elevators) and were not friendly. Despite the number of staff, the body wash in our shower was not filled and only had about two pumps before it was out when I showered. Only stayed for one night and the location by the airport was convenient but wouldn’t recommend this hotel."

"Lovely place! Definitely will consider for next time staying at Edinburgh "

"Only had one night stay but everything was good. Nice and clean and a lovely comfortable lounge area with a bar. Didn’t have breakfast so can’t comment. One thing I would say the staff should stipulate on arrival is to register your car for the parking. It was late when we got there and got chatting booking in but forgot to do that. Remembered it when we checked out but they cannot do anything about it. We will probably receive a letter for a £100 fine but phone them and they will deal with it. Feel this could have been avoided"