2/10 - Tồi
James
Đi cùng gia đình
25/07/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Absolutely Appalling – Avoid at All Costs
I recently stayed at the Shoreline Hotel in Dublin and can honestly say it was one of the worst experiences I’ve ever had at any hotel.
The property is in a disgusting state of disrepair – paint peeling, sticky floors, and bathrooms with brown-stained walls that looked like they hadn’t been cleaned in weeks. The toilets were filthy and clearly not maintained. Even the grounds were strewn with rubbish, giving a first impression that only got worse.
The front of house staff were unprofessional and indifferent, bordering on rude. The car park – supposedly offered as part of our stay – was full of rubbish and rusting bikes apparently belonging to staff who are actually living in the guest rooms. That alone is highly inappropriate and unacceptable for paying guests.
Despite written confirmation that we could leave our car parked for a few weeks, I received a call a day later to say the car had been clamped, and now they are threatening to remove it entirely. I’ve sent multiple emails and they are now refusing to reply. This is not just bad service – it borders on harassment.
As for the food – €110 for a single portion of fish and chips, a plate of vegetables, and two drinks is outrageous, especially when the quality was disgusting Greasy, bland, and clearly reheated – not remotely close to restaurant standard.
The overall behaviour and condition of this hotel are disgraceful.
James
Lưu trú 1 đêm vào Tháng 7, 2025
