Khách sạn Dunston

"The rooms are big. The staff were really friendly and efficient. The access to the spa is a huge plus. However, wish parking was free - £6, and shower power should be stronger."

"Yes"

"Clean comfortable room. Lovely breakfast. Pleasant helpful staff."

"Decent place to stay. Needs some upkeep "

"Clean room, basic but enough for what we needed. Staff helpful and on~hand. Good bar area. Very good breakfast items. "

"Friendly staff. Good value for money "

"Our stay was not the best. Dirty cups in room, no milk, very hot room. Asked for a fan which we did receive but it was broken. On a having a shower the head of the shower flew off and hit me. Food basic, at breakfast poached eggs were hard and u only got half a slice of bread. The staff were good, and when i made a complaint i did get my money back. Overall i would never stay here agsin."

"The room was dirty, with cigarette butts and ash in the drawers along with dirty takeout bits, the toilet just had cleaning fluid sprayed on top of something gross, there was no tea making facilities in the room, the food seemed to be from a van outside and the cherry on top was being kept awake at 2am by a voilent sounding drunk trying to kick doors in until the police arrived, then being greeted with ripped clothes and blood on the stairs as we left."

"Everything was lovely"

"We have loved our time at New Hall Hotel. The place is beautiful. We end up visiting again within rhe same week it was so nice. Whenever we come to the west Midlands this is where we stay. The rooms are spacious and clean, the food is lovely and a nice selection. Everyone speaks to you and makes you feel welcome. Next time we will try the spa. "

"Had 3 nights A. Comfortable stay. Thank you"

"No Issues at all, the property was clean tidy and worth every penny"

"Rooms are adequate and clean Staff are always chatty, friendly and helpful. Breakfast consists of continental & full English. Free car parking! We will be back soon! "

"What a beautiful, opulent hotel !! "

"Value for money. Central location "

"Lovely grounds and room was very clean. Disappointing that breakfast is served in a dark space with no windows when there appears to be other large rooms with windows overlooking the beautiful grounds."

"This is such an amazing hotel, with nice size swim pool, sauna, steam room, very large gym, and a jacuzzi. Staff are great, really helpful and attentive both in the hotel restaurant and the gym area."

"Great place"

"The most dirtiest hotel I've ever seen! The carpets were covered by dirts and stains, moulds were everywhere on the corners of windows and room, toilet was not clean. I booked a room with a queen size bed and sofa bed. The hotel sent me a message askinge if I need the sofa bed with a note that if I dont respond within few hours, they will assume I dont need it. I dont understand why did ask such a question in thw first place as it was included as part of room booking and how 2 adults+2 kids...