Khách sạn East Ilsley

"We had a wet room as en suite, and like most wet rooms, it smelt damp. The breakfast was self service and poorly stocked. We had to get an off duty member of staff to help after waiting 15 minutes on a tight schedule for someone to arrive to provide crockery and cutlery. The evening meal in the restaurant was excellent. For the cost to the room for the night, I did not feel our experience was good value for money."

"Everything was lovely, especially the staff! In the middle of a heatwave, AC would have been nice but that’s Mother Natures fault. Food was excellent, parking was easy and the surroundings were beautiful! I definitely recommend for a taste of old world charm."

"The historic building is simply beautiful, very charming, and well-restored. The room was spacious, and the bathroom was well-equipped. The service in the restaurant was very friendly but extremely slow. The food was rather mediocre. Breakfast was actually quite poor. There was barely a tablespoon of yogurt with the granola, and the toast was cold and hard like rusk. The location itself is beautiful."

"Easy to find, really friendly staff, the room had everything you would need and the food was great, would highly recommend!"

"Dirty and hot as hell, I guess that is why the theme colour is red carpets (turning black). Staff will lie to your face to get you away from the desk. I was booked for two nights and decided to cancel the next night. The "lady" at the desk said no problem and took my email to send the receipt the next day. Of course that never happened. Just pay the 3.50 to park for 12 hrs and sleep in your car it will be far cleaner and safer."

"Spa facilities were great, but room we stayed in was full of cobwebs and the toilet rim was in need of a thorough clean"

"Only thing I would suggest is that the rooms have a mini fridge"

"On arrival we noticed the bin in the room had not been emptied. There was only two tea bags and three milk sachets. Everything else was quite good. Plenty of room and a comfortable bed."

"Many parts of the hotel have been modernised and look and feel great. The breakfast was good and the pizza I had for dinner from the bar area was amazing! The staff were very kind, helpful and accomodating. Unfortunately, the rooms feel dated and need to be improved. The outdoor sitting area could be improved and kept clean and tidy."

"The lodge is very convenient for Newbury or Reading as you can hop on the train at the racecourse station."

"The restaurant's staff in the Mansion House were very helpful, especially the tall lady in Head scarf, she smiles and listen to request and made it happen"

"Excellent pub and restaurant. And charming historic building but modern renovation."

"The fact I didn't stay there would love to know how to get my refund please"

"Could be wonderful. Staff are lovely."

"A lovely place to stay . Unfortunately no air conditioning in this heat . Had a fan in the room which helped a bit staff were helpful and we had a lovely meal at the Boat House . Great location."

"In most respects all amenities and staff exceeded expectations however I was there during a heatwave and the small fan did nothing to alleviate the heat the room, so I think a 9/10 is a fair assessment. I will definitely stay there again when in Swindon "