Khách sạn East Knoyle

"Very happy with our stay. I was reluctant, but very happy"

"Unsatisfactory. No kettle in the room—I had to ask twice. Restaurant service was slow and inattentive. The steak pie had very little gravy, and the same staff member was on her phone at the service counter, so I couldn’t request more. No offer of dessert. The bedroom door emits a mini alarm when opened, which is irritating late at night. The walls are thin, with corridor doors slamming and disrupting sleep. At breakfast, up to five staff were gathered near reception, coming and going for drinks,...

"Property a little tired but very clean and staff are very nice. Rooms functional we were upgraded to a beautiful view, only complaint the hearing was in a timer and the room was very cold. They gave us an electric heater which took the chill off. "

"Food was excellent. Staff was so friendly and helpful."

"Room was clean and tidy. Bar was fine, lovely outside area. Large car park. Food and drinks were very reasonably priced. Breakfast was varied and plentiful"

"Parking is ample. Room clean. Staff friendly and helpful. Breakfast included was wholesome."

"We had a wonderful stay here. Clean and comfortable bedroom, friendly staff and great atmosphere. We will be back again. Thank you!"

"Very disappointed "

"It's a lovely old hotel BUT... There's no lift and for me, age 77, the 50 stairs up to my room, and back down, were not easy to manage. The hotel, as at April 2026, is undergoing some renovation which made things more awkward and left a lot of mess and dirt around. There was no help to get suitcases upstairs. Having said that the staff were all lovely people and breakfast was good. The car park is useful but a bit of distance from the hotel and up a hill to get out of the car park and down again...

"everything satisfactory would stay again if in the area"

"Everything was very clean and comfortable, staff were great. Will stay again. "

"Staff couldn’t be more helpful! Great dinner and breakfast and super comfortable bed! Couldn’t fault it :)"

"The service of the staff was excellent and car parking is free. However, the plug sockets next to the bed required moving the bedside tables, so if you want to use any electrical devices whilst in bed, you had to use the sockets across the room. The toilet positioned in the room were too close to the wall and the handles to open the windows were loose and call fall out anytime. "

"Great property right in the heart of Frome. Breakfast lovely and spacious room "

"Lovely fresh Breakfast, nice host. Would stay again. "

"Friendly staff. Nice aesthetic. "

"I love this place! The staff is so friendly and both the beer and the food are great! The atmosphere is unique due to the age of the building and I appreciate its quirkiness. Highly recommend!"