Khách sạn Eden Roc

"Terrible"

"We had an enjoyable stay, we were received by Kelly with fresh delicious muffins, the house was very clean and comfortable and the breakfast was excellent, each day was a different menu with fresh baked muffins, fresh fruit, juice, coffee or late and attention to detail. Kelly was very hospitable and she made us feel like home. I recommend a stay here "

"Axel is the property owner and was very welcoming. He made me feel comfortable"

"Stayed at Cabin Kai 4 (Dec 26–30, 2025). Affordable and located in a beautiful, peaceful area with free parking, water, and Wi-Fi (weak). Major concern: No window coverings for the floor-to-ceiling bathtub window or windows above the bed and coffee bar, resulting in serious privacy issues while bathing and sleeping. This was very uncomfortable. Remote location (45 minutes from Hilo); a car is required. No cellphone reception. No nearby restaurants or shops. Towels were not very clean, and...

"Horrible environment."

"The accommodation is excellent for the people that like a place for meditation."

"Family run inn on the second floor of a historic building. Newly renovated rooms with A/C, comfy bed, and easy self-checkin. It was perfect for our one night stay in downtown Hilo."

"Good for people looking for exploring the neighbor not resort staying "

"I spent a week here and can’t wait to return. The location was dauntingly remote looking at a map. But anywhere worth going to on this side of the island requires driving anyway. The walkable nude beach was a big highlight. The hot tub and outdoor shower was also a great touch."

"Convenient to Volcano. Fine for one night stay"

"Good value and quiet."

"Staff did not like children and charged us $30 per kid. No place in the website to enter my kids into the guest list. My kids were well behaved and the surprise fees plus extra taxes really hurt our budgets "

"Couldn’t stay because of the storm. "

"Quite and secluded but mind your head on low beams and watch your step on different levels in rooms"

"it’s a nice location, but there’s a lot of construction going on not only in the surrounding landscape but also inside the hotel. There’s a resort fee being charged every day and it’s really just a simple pool. Nothing fancy I wouldn’t say it’s really a resort. A resort really does have quite a few other amenities. There’s only one restaurant and room service only comes every other day. also, for those people who are in a balcony room in the front of the hotel, you’re going to hear a loud...

"Older hotel, but very nicely maintained. Beautiful pool area and easy walk to a large number of excellent restaurants, park areas, and the bay. Room faced the front of the property and had a great view. Very eco friendly and offered free equipment use for paddle boarding in the bay across the street. As the building is quite old, some of the upper floors are likely not easily accessible if you have mobility issues, but the first floor rooms would be great. In room air conditioning worked well...

"I liked the atmosphere of the place. Very close to the Boys and Girls( my grandson played baseball there). The only thing I didn’t like was parking reverse in. Other than that perfect! Even the roosters and koki frogs didn’t bother me!"

"Host was very nice and helpful at check in. Amenities were sufficient. Nice welcome amenity in room and much appreciated. Light on porch was out making it hard to see. Shower facility in room was different. No waste basket in bathroom or a place to put toiletries and makeup when trying to use the mirror. Everyrhing got wet in bathroom when showering. No luggage rack or dresser Room very clean. Nice big clean kitchen with sufficient supplies. Very quiet area. Easy access to room was needed...

"We enjoyed our stay here so much. The lodge is very close to valcano park, the food at the hotel is exceptional, plus the staff are very accommodating. It was a great stay!"