Khách sạn gần Nhà Edgar Allan Poe tại New York

"Everytime I go to the Vine Hotel, I am truly amazed at the new features that are frequently upgraded."

"The overall property was ok. Room was way smaller than what is presented online. The shower head in the bathroom was broke, sheets had cigarette burns in them, our window was open and tied with rope so it did not close all the way. The hallways smelled like ashtrays, and the noise from both outside and inside was absolutely insane. The neighbors didn’t stop playing music until 830am and then the guest from across the hall was so loud on the phone you would have thought she was in the room with...

"I wouldn’t recommend this place to anyone: Parking is EXTREMELY limited. Door for room 202 doesn’t latch. You have to slam the door several times for it to latch and lock. When front desk staff was informed of this he came upstairs and said “Don’t you think you should give it a second to latch” after the door was closed for minutes while he came upstairs and he was still just able to push the door open from the outside. Towels are worn. Some with hair glue on them, some with strands of hair,...

"Exactly what I paid for and had no complaints and no friction checking in or out."

"The bed had stains on it."

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"The breakfast was good, nothing special, but good. Staff were helpful and friendly."

"The staff were really helpful and friendly, service was amazing."

"My husband and I stayed here for 2 nights while visiting New York for a concert and I can definitely say this hotel was top tier! The property was extremely clean, the staff were phenomenal especially Carlos at the front desk, upon arrival he gave us complimentary early check-in, he thoroughly explained everything and was extremely professional and pleasant. All of the staff that we came in contact with were of the staff were pleasant and willing to assist . The hotel is a diamond in the ruff as...

"Great"

"Convenient location."

"Staff was super friendly. My flight from Columbia was delayed, the customer service rep allowed my son to check in for me since I wouldn't be arriving until late. BEST customer service ever"

"They took $6,000 in error form my bank card, made no apology and have been awful about refunding it and two weeks later I am still waiting -"

"Staff helpful breakfast was amazing would have loved to been able to order lunch only issue nice staff"

"We stayed here based on the proximity to a concert we were attending. Parking was easy enough with a garage next door. The lobby staff were excellent. Restaurant was okay. Very busy with long wait times. Room was very small. Really not much to do or see nearby. Walking around was a bit sketchy. No visible public transport"

"very nice room, nice staff"

"The room was not properly cleaned. You can tell they don’t clean the floors the bathroom door was dirty on both sides. The shower floor was discolored. The walls are paper thin, you can hear doors slamming, and people from down the hall all night. They wanted $80 to check in at 2PM vs 3PM… and the train is literally right outside and runs all day and night. You will hear it . $600 for two nights was absurd."

"Very accommodating staff"

"I didn’t like that there wasn’t a refrigerator in the room. I didn’t like that the air freshener was constantly pumped into the room, not good for someone who has asthma or allergies. I didn’t like the bed, no structure, you couldn’t even sit on the edge of the bed without falling off. I didn’t like that the floor was painted concrete, so hard and cold. I didn’t like that when I called the front desk at 2am they didn’t answer, my husband had to physically go downstairs to the front desk. The...

"Everything was good over all only issue I had was the toilet seat in my bathroom had dried pee on it and I had to wipe down the toilet seat properly. I made sure to take a photo."