Khách sạn El Boalo

"The hotel itself is clean. But it felt like some areas, such as the gym and mirrors were not cleaned thoroughly. I also feel like not all staff but some of the people working there aren't really offering a great customer service. They should be happy to be doing their job since a lot of tourists visit the country and that specific city is getting rebuilt which will bring even more people and events. The food and pool are great! People are respectful. Walls are thin, you can hear stuff so if you...

"We received a nice upgrade to a suite, which was very comfortable. Good shower and bathroom. After 3 weeks traveling in SE Spain, these were the best pillows. The gentleman who checked us in, Diego, was very friendly and helpful. He suggested a great restaurant very near the hotel. Breakfast was very good, just wish they didn’t use the multiple choice coffee machines. We unfortunately only stayed one night. Would definitely stay there again."

"Check in was bumpy initially but once my room was ready the staff were excellent. It feels lovely to be greeted by all staff."

"All good"

"I have never stayed in a hotel that 2 minutes after you make a call for particular service that staff was already on top of it. Amazing treatment, amazing service, I really really enjoy the area. This property is a must"

"Limpio y muy atentos"

"Anything one could possibly need is handled immediately — the service is truly unmatched."

"Aire acondicionado no enfría como debe de ser"

"Very cordial and helpful staff, modern amenities, great airport location"

"Convenience and Great location in Salamanca. Easy ride in from the airport, and right next to hotel where rest of the family was staying. Worked out perfectly! NH does not disappoint."

"Tiendas cercanas"

"We loved everything about this boutique hotel. Excellent location, fantastic service, lovely lobby bar and beautiful rooms. Would definitely stay here again. Hope to come back someday. Highly recommend!"

"The hotels in a perfect location, with other hotels, significantly priced higher. This hotel is rundown and needs a lot of upgrading. It had a strong scent of air freshener. Wi-Fi was strong. Location was perfect. Staff was very nice."

"Great location "

"Outstanding location, at the heart of the beat district in Madrid, the Salamanca District, luxury shopping, best restaurants, walk-in distance to El Retiro Park. Great room, great breakfast, pool, gym. The staff at the breakfast is amazing!"

"Location is good but room does not have coffee machine which is not great if you need one early morning . Bathroom supplies are very limited too"

"Alba, the manager, was helpful in trying to deal with Expedia to help me obtain a refund for cancellation of 1 nite - Ill have to see still what the result is! (I cancelled several weeks ahead of my stay but Expedia, nor the property responded.). The entrance to the property was very modern & clean, but the room could have been cleaner. No clean coffee cups provided the second day. Would have liked small wash cloths too. Great location for mall & the .park! Staff helpful!"

"All good"

"Room did not have a hot water heater for tea and coffee. The location was perfect, balcony overlooked the Gran Via. "

"Es un hotel sencillo pero muy bonito y cómodo - es muy fácil llegar en tren del aeropuerto al hotel y está muy cerca de la gran vía - el personal de recepción es muy amable 👍"