Khách sạn Ellera

"Was very impressed with how nice everything was and the service was great!! Definitely recommend!!"

"We arrived hoping for a simple rest before an early flight, but the experience was disappointing. The front desk refused early check-in, which set the tone. Our room’s AC didn’t work, and there was no phone in the room, so we had to go down to the lobby to report it—twice—before anything was done. We were finally moved to a different room around midnight. With a 4:00 am airport departure, we barely slept. For the price, basic comforts and responsive service should be a given. Would not stay here...

"This was the most beautiful property up in the hills, but only a couple of miles from the city center. The breakfast was great as you sit outside looking at the gardens and surrounding country side. The room was very clean with a great view of the hilly area. Very friendly staff made us feel welcome. The hotel even has a complimentary shuttle to get you closer to the city center. Oh yeah, the coffee machine was awesome. Just push a button to choose between American coffee, cappuccino, hot...

"Arriving at this villa was breathtaking. The immaculate gardens and beautiful structure gave a Tuscan villa feel while still being close enough by bus to the city centre. We booked a family room for 2 adults and 3 kids which was larger than expected and very comfortable, especially the bed. It had a big balcony where we could see the gardens and sunset which created a great memory. The only issue was that we couldn't easily keep the doors open to each room to allow the kids in and out as they...

"Loved the property and the staff. Clean, professional and friendly service. I felt the rooms were just a bit too warm in the summer time. Other than that, it was great."

"Room was clean, staff very helpful"

"The pool was beautiful, they let me do a late check out and also kept my luggage for me once my room was up, they have a tattoo shop, so many great amenities. I love it there definitely recommend!!"

"This property is amazing. It is in the hills above Florence with a beautiful view of the non historic parts of the city with amazing sunset views. It is a great quiet place to come after a busy day of site seeing in Florence. It is a short cab ride from the city"

"Clean fresh rooms. Good AC."

"Beautiful, quiet location. Easy access to Florence and Bologna."

"Staff was amazing.The bartender dam was fantastic.We had a fantastic time.Great location, easy to walk to everything.. Breakfast was amazing as well"

"Laid back, luxurious feel to this hotel, gorgeous pool area, in tranquil grounds with birdsong, scent of flowers, and unassuming, carefully attentive staff. Delicious unhurried buffet breakfast. 15 minutes by minibus into central Florence. Best of both worlds. We spent 4 nights here."

"Amazing hotel, service and staff !!"

"A beautiful property. Clean and comfortable room. Excellent breakfast. Great value for money and would recommend. It was a shame the bar wasn’t open earlier and it would have been nice to have a coffee during the day, maybe reception staff could have done this? A little far out from the centre but of you are happy to walk 40 mins or so not a problem. Bus was also available but couldn’t work out how to pay for that without paying double on the bus!"

"スタッフもフレンドリーだけど、何より場所が良くて静か。食事も美味しい！次回もできればここに泊まりたいです"

"Tram is located across the street from the hotel. Easy to get downtown without having to fight crowds."

"Perfect location. Minutes from major sites. Rooms were clean and the front desk was super helpful with booking taxis."

"We had a wonderful stay at this hotel in Florence. From the moment we arrived, the staff was kind, welcoming, and very helpful. The communication before and during our stay was excellent, which made everything feel smooth and easy. The location was perfect for enjoying Florence, and the hotel itself felt comfortable, clean, and well cared for. After long days walking through the city, it was a great place to come back to and relax. What stood out most was the hospitality. The staff made us...

"The staffs were so friendly and helpful. There was a complementary popsicle, it was much appreciated by our kids. The room was clean and as explained. I highly recommend the stay at this hotel."

"Great place to stay"