Khách sạn gần Đảo Ellis tại West Alton

"the room was newly remodeled. great space wonderful bed The staff was delightful very helpful. breakfast was good, aple"

"Very nice place, check-in associate, Tristan, was very helpful and kind. Nice room and great breakfast. Would come back."

"The staff were all friendly and helpful."

"I've stayed here before and my experience this time was terrible I will never book there again. The room had no air conditioning properly working, no TV working, the room was not properly cleaned. But because i stayed one night i assumed that why we were treated in that manner. Certain staff members were exceptionally Rude. Unprofessional behavior. They did attempt to accommodate but it was too late at that point. Mary. Was the worst ever, 😫 Mickey if that's even his name was slightly above...

"It was a nice clean room. The sink is not in the bathroom, which I didn’t catch in the pictures, I just don’t prefer that set up. The people were very nice. The “road noise” other people mentioned wasn’t an issue for us although we were in the front of the motel. "

"Beautiful area!!"

"The rooms were clean but there were several people smoking right outside of the entrances. One of our rooms did not have a shower curtain upon arrival. I do have a question re: handicapped accessible rooms. The rooms were on the lower level- which was fine. BUT to get to the breakfast area room, you either walked up and around the outside of the building or climbed stairs. ALSO to use the shower, you had to be able to raise your leg at least 15 inches to clear the side of the tub. THEN TO STEP...

"Needed better pillows and bedding."

"It was okay we couldn't find anyone at the desk had to call"

"Loved our stay as the location was convenient to the Rail Trail along the river. Also an easy drive to the STL Arch and away from the hustle of the city. Anna was particularly interested in our comfort and satisfaction. Her professional and attentive manner was a delight. She genuinely seemed to care about our satisfaction and comfort. A refreshing attitude from a hotel staff member. The bed was very comfortable with clean and crisp sheets. No coffee in the room but with a microwave we...

"We arrived at the hotel, the entryway smelled heavy of cigarette smoke. We checked in and entered our non smoking room to find it too smelled like cigarettes. As we set down our belongings we discovered filth from under the bed frame. Further investigation found garbage and a pile of dehydrated feces under the bed. We began cleaning up the mess but decided to photograph to show the staff. When we alerted the staff of the issues we were told the smoke smell seeped down from the second floor unit...

"The front desk staff was helpful and welcoming. My family and I would stay here again."

"Bad experience"

"You won't Regretfully your stay. Friendly hosts"

"The property was fairly clean. The elevator didnt work and we were on the 3rd floor so that was pretty inconvenient. Then we stayed at a different Best Western the next day and they told us it hasn't been working for months. Breakfast was very good for being complimentary."

"The staff at this location is always friendly and helpful. Their breakfast is really decent and the morning lady is just wonderful! So friendly and keeps things so tidy! This is always our choice in Edwardsville."

"Let’s start off by saying I’m a trucker and I have extremely low expectations. But this place is an absolute dump. Pillow, shower curtain, and towels all had stains on them. The floors hadn’t been swept in weeks let alone mopped in months. The baseboards looked like they had blood stains on them. The hallway carpets have clearly never been cleaned. But that’s what you’d expect from a hit ran by Indians. Looked like something you find in India. No wonder the best western and Fairfield next...

"My room was clean with a comfortable bed at a reasonable price. A better option than other similar hotels in the vicinity."

"Black mold and ceiling was failing apart in bathroom. Also the toilet was dirty (from the previous person) when I walked in. Room smelled a little suspicious of moisture that was noticeable."

"Cuarto Limpio y muy amables el staff, buena hunicacion, buen precio."