Khách sạn Elm

"Expectations exceeded reality. Initially the astetics of arriving at the pub/hotel looked promising and the ambiance of the bar area pleasent with polite reception staff.The room (4) was at first site ok, but a more detailed look revealed a more dirty aspect and not as expected. The windows slatted blind very dusty, corner of the bathroom by the door, grime. Black mold in the shower around the metal shelf, the shower head holder broken and loosy fitted the drooping shower head. Under the bed...

"The room had horrid smell had to get can air freshner. Would sudgest a deep clean of carpet.breakfast was adequate . Noise banging about from guests coming in late at midnight.shouldnt let dogs in breakfast room."

"We upgraded for a spa suite and were not disappointed! It included a lovely sitting area, big bathroom with shower & bath and a very comfortable bed. As well as straight access into the spa area. The lady on reception was very helpful when we checked in. The room was modern, clean and really spacious. There is also a mini fridge and bits for tea, coffee & hot chocolate and bonus cookies which were a lovely extra. The spa was very busy when we stayed but we still managed to try all the areas...

" Whittlesey is a pleasant little place and the Falcon is is well situated"

"Lovely rooms, beautiful decor, comfortable beds, pillows.plent tea, coffee,water.Good quality toiletries.polite efficient knowledgeable staff. A pleasurable stay"

"We had a lovely stay, It was a shame the restaurant was closed as we visited on a Sunday. We will be back for another visit."

"Very friendly staff, lovely room. Breakfast was really nice too. We will definitely use this hotel again"

"large carpark"

"Staff were helpful on arrival.room/suite was very big. Bigger than my first flat! Whilst it had charm it was clearly an old building and it needs a little tlc but that said, it was clean and excellent value. I would stay again."

"Lovely stay, good food, great service"

"Enjoyed our stay in a garden room. Although the gardens aren’t totally finished it’s nice to see the progress being made and on a sunny day it’s nice to have direct access. Fantastic meal in the kitchen restaurant. We had dined in prevost on previous occasions but the standard of dishes in the other restaurant was great. Friendly reception when we arrived. Breakfast is fantastic. If you are looking for a night or two to relax in a pretty and period setting then this hotel is recommended."

"I have numerous food allergies and Jane and her team were amazing and cooked me a wonderful breakfast. Thank you very much xxx"

"I don't drive"

"As per every visit The staff were once again my reason to return"

"All was very clean , staff friendly, liked the use of a kitchen for tea and breakfast, very tasty evening meal."

"Nice breakfast, staff were friendly"

"Very comfortable bed, clean room We stayed for 2 nights. At check-in, we did not notice the sign in reception that you need to ask for a room refresh (before noon) We needed clean cups, glasses, tbags, but we asked in the pub on the second day and all were provided. The only downside is there isn’t really anywhere in the bathroom to dry towel on a two night stay, so maybe best to ask for refresh Excellent value for money"