Surya Hotels Ltd, Ely, Anh

"Our room was very clean and nice . It was on the first floor above the lobby /toilets which has piped music from 7.30am until late into the evening which could be heard all day in our room. It was also positioned in the alley side of the building next to the pub which is also noisy . So maybe not the hotel to stay in if you’re hoping for a quiet get away . "

"The self serve check in machines x 2 were not working. No one the front desk, asked the lady managing the bar she said she would be there in a bit, but in the meantime continued to serve new people coming up to the bar, cleaned multiple tables all the time whilst I was waiting just to check in. Once I asked again and she came over to help,! but she was sickly sweet. I just wanted to check in. 20mins later it finally happened. Room was good, had kettle and tea available for the morning. Bathrooms...

"Shower a bit too hot however I adjusted the hot/cold knob but didn’t work at all! Overall it was ok! "