Ryokan in England

"Liked the surroundings and the ambience"

"Concierge service was first class"

"Perfect location for travelers. Easily access all the well-know landmarks. Beautiful views."

"The staff was very friendly and responsive to our requests upon arrival, since they quickly were able to move us into a room with a walk-in shower and add a roll away bed to accommodate three adult guests comfortably."

"We booked a room for four people but only had two sets of towelling and had to ask for more. The safe was not working When we had breakfast (arrived around 9.15 am) there was no hot water in the pot to make tea - although staff did give us hot water for the tea when we advised them of this and there was no chocolate in the hot chocolate machine and despite advising staff no attempt was made to offer hot chocolate. It seemed refills were not happening after a certain time"

"Wonderful location for the theatre. Nice hotel and nice amenities "

"Great downtown location. Lots of options for dining in the area. Excellent breakfast offering. Staff very helpful and courteous. Nice to have mini bar offerings included. Would have liked some tea available in the room given it is the UK but only coffee and a machine was provided."

"Couldn’t have had a better experience. Staff was amazing and the hotel is walking distance to everything. About a 7 minute walk to the underground system. Definitely will stay there again. "

"Wonderful clean hotel. The location is perfect for sightseeing. Room was very beautiful and so clean. The restaurant and lounges had great cocktails. The staff was very helpful."