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"Everything was wonderful until we woke up to a smoke smell in our room. Smelled like someone was smoking in our room. Must have been coming in the vent. Told the front desk and had them come and smell. No explanation."

"It’s a bit far to walk to the main attractions. It’s about 8–10 minutes from Yokohama Station by taxi, or 15–20 minutes on foot. However, the hotel environment is very nice. Taking a taxi is also not too expensive and quite acceptable."

"Beautiful hotel and staff was very nice and helpful. Would definitely stay here again at next visit. "

"This was our favorite stay of our 3 week trip. The hotel itself is stunning. Rooms were clean and well maintained. Breakfast was fantastic, my daughter still talks about it. The hotel is in a great location and walking distance to many great places. 10/10 will recommend and will stay here again."

"I love this hotel. Great location, upper floor rooms with bay view are best. Easy access to Chinatown, Yamashita Park, the marine tower, and much more. "

"Great location and facility. I will definitely go back. "

"stay was pleasant as always no complaints everyone is very helpful"

"Staf is good"

"The pool was nice and the staff were very helpful. "