Khách sạn Essex Fells

"The double room I booked was not available upon check in. They gave me 2 queen rooms instead for the night. The next day we were to move to the double room, and had to wait an additional hour until it was ready. The staff made the entire situation more confusing than it needed to be, and was very disappointed with my stay."

"Eles foram muito prestativos e educados! A localização é perfeita, e o quarto limpo e espaçoso, infelizmente o serviço de quarto deixou muuuito a desejar, demorava demais e até esqueciam nossos pedidos. Mas deixo um agradecimento ao Hector! Que nos ajudou com as malas, nos deu dicas, e foi muito muito prestativo, foi tão atencioso que mesmo semanas depois de chegar em casa ainda lembro seu nome!"

"👍"

"Perfect location"

"Terrible "

"Loved our stay"

"Great!!!"

"Unfortunately, this hotel did not meet any of my expectations. I paid $989 for 3 nights. Other than the convenience of everything being close, such as the subway, Times Square, Broadway Theater, Central Park, etc. I experienced harassment by a guy who just walked into the lobby and begged for money again and again. Unfortunately, another one of the problems with this location is that there are no parking lots associated with the hotel so the nearest parking lot is down the block ($67 a night,...

"Good the space is too small "

"The staff at this hotel were fantastic! They were friendly, helpful and had great suggestions when I asked for their opinions. They also told us about their car service which we used a few different times… highly recommend this! Especially when going to the airport. I would stay here again and I highly recommend it to others. I also appreciated the security of the main door in the evening."

"Cute property. Lovely friendly staff."

"Initial impression was lovely, well situated hotel. However upon entering the room, there were 2 fridges, one of which was broken and just left in middle of beds; the desk chair was also broken; very few towels for 2 people and closet mirror was filthy with finger prints all over as well as loads of surface dust. Highlighted to reception; more towels put in room plus new chair but original chair and fridge NOT removed. Also found spelling bee ticket from 3 weeks ago and other litter between...

"First and foremost, I’d like to commend your team for their exceptional hospitality. I felt genuinely welcomed and thoroughly enjoyed my stay at the AC Hotel in Downtown Manhattan. Your colleague Andrea was outstanding—her warmth and professionalism truly made my day. I sincerely hope you all continue to uphold such a wonderful and positive atmosphere."

"the hotel was as i expected it to be - decent, clean and worth the price "

"The a/c was too noisy, which made it difficult to sleep"

"Big, clean room, mini fridge was a bonus"

"Amazing hotel to stay at! Good area"

"Room was tiny. Food options were really poor and very expensive. Elevator upto front desk and to the rooms was hectic."

"Good breakfast "

"the room wasn't very clean bathtub and toilet were pretty dirty. There was handprints on the glass window. Desk had some sort of build up. Carpet is VERY old and dirty it's even starting to tear up near the door. Not quite worth the price i think there are better options but great view, location, and staff! "