Khách sạn Faial Da Terra

"Excellent property! great location and incredible staff, we had an amazing week touring the area. Our room was clean and comfortable with a great view of the ocean. "

"What really made the stay exceptional was the people. Every staff member we encountered was warm, welcoming, and genuinely helpful. The team went above and beyond to make sure we felt comfortable and taken care of, and their hospitality made the experience feel personal."

"From the moment you arrive at Furnas Lake Forest Living, you feel a sense of calm. The reception was easy to find and we received a very warm welcome and explanation of the property, then were guided to our house. It was a very personal experience and I appreciated the attentiveness of the staff. The houses are secure, quiet, immaculately clean, and situated in a stunning forested area. There are even koi fish in the moat around the houses. All of the finishings were thoughtful and on brand for...

"Welcoming and helpful staff, comfy beds, beautiful grounds and views and so much peace and quiet! We stayed in early April and the weather was beautiful but unpredictable (as usual in the Azores) and our room stayed a comfortable temperature the entire time without using the thermostat. The only change I'd make is more variety at breakfast and more opportunity to try the Azorean beef at dinner! "

"Staff went above and beyond to accommodate our family!"

"Room was so clean, staff were super accommodating! The hotel manager was super helpful and friendly with fantastic meal and bar suggestions! The breakfast was fantastic! "

"Was windy and rainy not possible to use the pool. Breakfast was good "

"My rating is partially on my stay but more so the staff experience. Background: I have always wanted to visit this property. I am from the West Coast in California and it is a long journey to get there upon arrival. The grounds are absolutely beautiful. It is everything that I wanted in terms of a retreat and a place to really have a sense of peace. Unfortunately, there were two events that happened in rapid succession and I was not happy or enthused at all. Rather than go into the details of...

"Le personnel était convivial et à l’écoute. Le déjeuner fourni était bien complet et personnalisé. Belle emplacement avec vue sur l’océan et la ville. "

"Amenities and staff"

"The room felt neglected. It was clean but the bathroom is in great need of an update and appears moldy and worn down. The beds are very hard and the room is musty. Breakfast was fairly good. "

"Private gated villa located in great town. Local hot springs are less than a 10 minute walk. Staff was great, cleaned daily, did laundry upon request, left local foods after each cleaning. Overall a wonderful stay."

"Super Unterkunft. Die Küche war super ausgestattet, für jedes Zimmer ein Fach im Kühlschrank sowie Besteck und Geschirr, 2 Herde, Mikrowelle und genügend Töpfe und Pfannen. Zimmer 6, das wir gebucht hatten, ist relativ klein und zur Straße, wir haben vor Ort in Zimmer 3 gewechselt, auch die 4, 7 und 8 sind zu empfehlen. Das Personal ist sehr freundlich und hilfreich, uns wurden gute Tipps für Ausflüge und Restaurants gegeben. Frühstück war gut, immer frisches Obst "

"What a great spot if you want quiet and tranquility, the view was spectacular. Went for a nice walk in the morning along the bluff not a place to go if you do not have a car or don’t bring groceries with you. It’s a bit far out that is what I loved about it. "

"The location is great The staff is very accomodating to reguest and offer help in a passionate way. I was traveling alone and they helped plan my days by giving me places to visit and food options while there My luggage didn’t arrive for 3 days and they told me where to go for clothing as well as called the airlines for updates. The restaurant had no problems with me desiring to eat in my room instead of the establishment. Will stay there again on return "