Khách sạn Falls Village

"Was clean, didn't smell weird and was exactly what we were looking for, just a place to sleep while our home was being repaired, no complaints at all."

"This is a large inn in a remote rural area. I spent three nights in the inn. My biggest complaint is the food service. There’s a restaurant affiliated to the Inn. The food options are very limited. I ordered six chicken wings and found out inside the wing is cold and the wind is not even fully cooked. It took them some time for the replacement. This time they did it right."

"Excellent breakfast, very nice staff."

"This place is in very rough shape. Unfortunately not many options in the area. Carpet is old and worn. Lights are extremely bright led. Mattress was lumpy and linens were poor quality and rough. Bathroom door didn’t close all the way. Curtains to the outside didn't close well and let in the light from the space outside."

"The beds are comfortable but the room was dirty - hairs in the tub and on the carpet, the cleaning staff isn't equipped with vacuum cleaners and it shows. I think the property could be easily improved"

"Ok beautiful hotel but somewhat strange. You are not close to town yet there is no bar area or restaurant in the whole place? Exceptional decorated lobby and many areas to get together but without food/bar just not used by anyone in when we were there. You felt like you were in a quiet spa not a hotel. They do serve an excellent breakfast though."

"Clean, good for solo traveler not so much for a family."

"Great property. It is a contactless check in so make sure to read the messages sent by the property. Rooms are spacious and very nice. Wonderful restaurant on site, North Star, with great staff and awesome bartender. Stayed for a NASCAR race at Lime Rock Park and will definitely come back."

"Beware, The Brooks Motel is a misrepresented, virtual-only motel that doesn't warn it has no front desk or in-person check-in. This concept only works if the tech and the people behind it work, They didn'.  Upon arrival, I had to call, what sounded like, an overseas call center, find a random Expedia email, and fill out an online form. Then I waited 15 minutes for a room code that never arrived. After calling back, the agent's emails failed to reach my email, so she had to text me the info....

"Clean room and well-maintained area. Easy parking in and out. Close to all Great Barrington and Berkshire venues. Helpful and courteous staff."

"Nice room with great TV services and WiFi and even a pool"

"The property was great with friendly and helpful staff and food was excellent. Will definitely return. Great location to explore the area."

"Okay place to spend a night but don’t expect any service. This place uses remote “staff” to run the joint. I called the “desk” around 6:30 pm with a request. Got a call back around noon the next day, when we were well on our way. No soaps, no shower cap. Only plus was an urn of good coffee in the otherwise empty lobby. Not much for $160 or so."

"It’s an exceptional place in every aspect. "

"Rooms were very dusty. Chair in Room had a big hole in it not usable. The place looks very run down. Dirty carpets. Bathroom. Toilet dirty. Bedding had stains. Kitchen filthy could t bring ourselves to eat the breakfast or ha e coffee there. The woman inn keeper looked. Felt sorry for her. Unfortunately I would not recommend this place."

"Extremely friendly and helpful staff upon arrival. Provide great insights on local restaurant opportunities, and included a five star breakfast. Highly recommend!"

"Clean...cheap and comfortable bed"

"The hotel is beautiful, but unfortunately the restaurant was closed the night of our stay and we were disappointed because we planned on eating there. I guess I should have checked the restaurant hours before booking. Most of the town had businesses that were closed in the middle of the week, so just be aware when you book. The person working the desk recommended a restaurant outside of town and it was good. There was no one at the front desk when we checked out early in the morning. The sign...

"Great place! People are AWESOME!!!"