Khách sạn Framwellgate Moor

"We had a good stay at Premier Inn Durham North overall. When we arrived, there was an issue with our booking payment. We had already paid through Expedia, but at reception we were initially told that the payment had not gone through and that we would need to pay the full amount again. The receptionist was not very friendly at first and said that this was not their problem, which felt quite stressful after a long journey. In the end, he made a phone call and we were given our room, so the issue...

"There was no breakfast available despite the description stating there was. The bath had no plug & the electric shower was very temperamental (from cold to scalding). The decor left a lot to be desired with nails/screws sticking out of the walls. There wasn’t a TV in each room & bedroom furniture was unstable."

"Staff were very helpful and informative at reception.Room was very clean and fresh.Breakfast had a great range.onsite parking"

"Ideal for a overnight stay when having a early flight."

"The hotel is a delightful experience. It is in a quiet location overlooking Chester-le-Street, but within walking distance of the town and Riverside Park. The room was comfortable and clean. The decor is in keeping with the theme of the castle, and well maintained. Reception, bar and restaurant staff are very friendly and helpful. Breakfast choices are extensive and the restaurant caters for vegan and GF diners. Lumley Castle is my first choice for staying in the Newcastle area; it never...

"Room was looking very tired needs refurbishment basin in bathroom would not empty plug was stuck!!!when opening bathroom door handle bang shower door in spite of stopper fixed to floor, appreciate free "cookie" but could not make cup of tea as no milk in room,"

"We were in the annex but did not enjoy this area the room is very basic and the heating did not work we have had better appointed rooms in less expensive hotels .the front of the hotel is in good decorative order but if you have a walk round the castle there are areas which are in a poor state of repair,when we walked around the grounds we were disappointed to note a lot of dog poo had just been left lying about this is something the care taker should be aware off . Breakfast was ok but the...

"Lovely location with a rather impressive view. Staff were most welcoming and polite. Room was very comfortable and the food was excellent. Would recommend."

"First visit to Bowes incline and won't be the last.If it was on 4 in bed program I could be hyper critical on a couple of issues but I'm not.I always give a fair and balanced review's and this is what I'm doing,first impression of hotel was clean and well maintained,staff on reception were friendly and welcoming explained breakfast set up and evening meals.rooms are small but cozy for two and well appointed .can get a bit noisy in morning when people going for breakfast with doors...

"Once again a great stay, room was clean and sylish , walk in shower ,free parking and pub and restaurant next door ideal for us !!"

"Good location, access to pool appreciated. Dodgy, I'll fitting toilet seat in bathroom made a noise when in use which resulted in disturbed sleep. Good quality food at breakfast, unfortunately hardly warm!"

"Key card didn’t work in the outside door but someone heard knocking and opened the door"

"On the plus, the staff were very friendly and helpful. The hotel was very clean and well maintained and nicely furnished. The double bedroom with sofa bed I booked turned out to be a 2 double bedroom suite with a lounge with double sofa bed which was a wonderful surprise for myself and my 2 children and superb value. All the rooms had tvs and the bedrooms both had good tea / coffee facilities. The breakfast was also excellent - self service buffet with croissants, juice, cereals and good choice...

"Good value for money"

"This hotel is in desperate need for refurbishment. The fixtures and furniture is dated and the building itself is so old that you. It think it’s a hotel. The room I got given had a non functional AC. The telephone connection in the room was non functional too. There was no water bottle in the room. You have to buy it!!! The hotel staff had left the room windows, I suppose because the AC wasn’t working. I would not recommend this to anyone."

"Excellent for what is intended - a comfy stopover, friendly staff, and no frills"

"I love going to this hotel every thing is convenient staff is good its very clean Pillows was hard but can not fault it at all great stay fir 3rd time"

"Room was clean and fresh, shower was superb, ours was a twin room, the beds were comfortable, staff were friendly and helpful and breakfast at the health club was very good, overall our stay was great."

"Basic hotel, but clean room and comfortable bed. Staff really friendly and helpful. Stay included breakfast, but limited really to takeaway style bags in which to take your choices to your room, or sit at small tables in reception. Would probably give it a miss if staying again. Location is in the middle of large industrial estate, so whilst its cheap, and ok just to put your head down for a night or two, it is limited in what it can offer to tourists."