Khách sạn Frating

"Very helpful staff and lovely spacious room."

"The rooms are clean but lack basics. No water in the rooms. You cannot get food after 10pm. The jacuzzi is designed to kill you. There is so much chlorine it feels like a gas chamber. Its awful. Its supposed to be relaxing but you leave crying. The sauna and steam rooms are great. The swimming is good and perfect temperature. I asked one of the staff to reduce the amount of chlorine but she just said its not my job. She looked like the cleaner. The lady at the spa Danielle was just great. She...

"Expedia did not relay my original request for a twin-bedded room (we were two elderly ladies) and we were allocated VERY SMALL double bed which was totally unacceptable. Fortunately the hotel were eventually able to arrange a twin-bedded room by splitting a king size bed into two sections and the situation was resolved. BUT it could have spoiled our holiday had a solution not been found (the hotel was fully booked)."

"Great staff fantastic views and great food"

"Lovely hotel with very helpful and personable staff. Breakfast was superb."

"My room and sheets and towels were spotless, check in and out was very easy and it was lovely to have air con during the heatwave!"

"Situated near the station and at the top of the main drag, this hotel is in dire need of some tlc. They do appear to have a programme of renovations in hand, but our corner room had several cracked window panes and dated furnishings. The sink does not have a mixer tap, and the hot water is scalding, while there is almost no water pressure for the shower. Staff were very helpful, especially in making arrangements for me to store my mobility scooter. The buffet breakfast was well stocked (the...

"Comfortable stay"

"L"

"The ground floor room was fine, with easy access to the parking area. The shower room was very clean and modern; the bedding was immaculate on a comfortable bed; it was a shame the carpet hadn't been vacuumed. We would have liked a small fridge and a second opening window as the weather was exceedingly hot, but we appreciated the air conditioning. We couldn't see the point of the massive television, that was too close to watch anyway. The parking area was roomy and secure. There was a Costa...

"The hotel was alright but charging nearly a tenner to park in their own car park is a joke. Good breakfast albeit another £30. Had to spend nearly the room cost again to park and eat. Could have got somewhere much nicer if I wanted to spend over £100 and eaten and parked for free. Wouldn't come again"

"Lovely views from our window"

"Wonderful clean room with many amenities. Exceptional dinner and breakfast all served by very friendly staff. Hotel is in a beautiful setting with lovely large patio, plenty of outside comfortable seating with marvellous views across the gardens. Second time we have stayed here and will definitely be back again!"

"Staff very friendly. Room good size, clean and aircon was very much appreciated. Breakfast, although a separate charge, was very good. Lots of choice. Plenty free parking."

"Location fantastic, staff the same, everything great"

"Lovely, interesting old building in a very good location. Given the age of the hotel there are the inevitable uneven floors and slightly steep stairs. The free parking at the rear of the hotel is a real bonus. Our room was comfortable, well equipped and pleasantly decorated. The breakfasts were consistently good but sadly the hotel does not provide evening meals. All the staff were cheerful and very helpful. We would definitely stay here again."