Khách sạn Gayles

"Love staying at hotel 🏨 could do with some up dating. This is our 3rd time Will definitely coming back x"

"The Hotel is set in lovely surroundings. Swimming pool is excellent. the room was small and a long way to walk to get to it. We had a large room facing the front gardens last time and prefer that even though it is a bit dated. The fried eggs they brought out for breakfast fresh from the kitchen were cold not certain how that happened.It was as if they came from the fridge."

"Lovely hotel. Immaculately clean and decorated. Our room was spacious with a comfortable bed and good bathroom. Breakfast was plentiful and of a good standard. Ample parking and well located. Efficient and friendly staff. Highly recommend this property."

"We were in the annex but did not enjoy this area the room is very basic and the heating did not work we have had better appointed rooms in less expensive hotels .the front of the hotel is in good decorative order but if you have a walk round the castle there are areas which are in a poor state of repair,when we walked around the grounds we were disappointed to note a lot of dog poo had just been left lying about this is something the care taker should be aware off . Breakfast was ok but the...

"I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management."

"Pleasant stay. Breakfast could be better"

"Good room for the price"

"Room was OK but bathroom a little cramped at sink, plus shower difficult to sort out so the water was not red hot. Nice enough hotel breakfast freshly cooked and good."

"Spacious family room, however very hot and no A/C. Some window would open, others the hinge was faulty so did not stay open. Cleanliness ok."

"A lovely hotel situated in a wonderful location. Staff very attentive, everything was 1st class and as for Peter Smith he played a blinder! We will be back. "

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"Convenient, clean room, and nice people."

"Stayed for three nights. Very comfy bed. Helpful staff. TV not working when arrived. New one ordered and fitted the next day!! Excellent food. Continental breakfast served in a hamper each morning. Dinner menu refreshingly different!!!"

"Great breakfast in room "

"The room was tired and Amenities were poor. Staff were unfriendly and unhelpful. Reception welcome was far from a welcome. The bathroom was filthy with black mould marks and the Bathroom door was completely rotten. The walls were paper thin - I was kept awake until after midnight. I phoning reception 3 times to ask if the room next door could turn their television down which was blaring for hours. After the third phone call over 2 hours they eventually did at 10.30pm. After this the room on the...

"Avoid room 11! No Wi-Fi or phone signal whatsoever"

"Lovely staff comfortable beds and very nice breakfast"

"They have breakfast choices, but all are scrambled and poached eggs. It would be nice to have eggs by choice"

"room clean staff excellent"