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Nhận xét về The Hawthorn Boutique Hotel

4 out of 5
The Hawthorn Boutique Hotel
23 Morning Glory Ln, George, Western Cape

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 5/7 nhận xét" "
Đánh giá 8 - Tốt. 1/7 nhận xét" "
Đánh giá 6 - Được. 1/7 nhận xét" "
Đánh giá 4 - Kém. 0/7 nhận xét" "
Đánh giá 2 - Tồi. 0/7 nhận xét" "

9,8/10

Sạch sẽ

10/10

Nhân viên & dịch vụ

10/10

Tiện nghi, dịch vụ

9,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Jagvir

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Martin

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great Stay
I have been looking for a great place to stay each time I go to George over the past few years each time trying a new place out. I have now stopped looking. Wow ! This place is “GREAT” well done.
Lưu trú 1 đêm vào Tháng 7, 2023
The Hawthorn Boutique Hotel trả lời vào 17/07/2023
Hello Martin. Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us! We hope to welcome you back soon!

8/10 - Tốt

Elsa

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 4, 2023
The Hawthorn Boutique Hotel trả lời vào 21/04/2023
Hello Elsa,We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon!

10/10 - Xuất sắc

Christian

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were all friendly and welcoming. The hotel is a beautiful art deco building with peacocks roaming the grounds. The onsite restaurant offers tasty food and the rooms are very comfortable and modern. Very peaceful as the hotel sits at the edge of the forest. I will definitely stay here again when i am next in George.
Lưu trú 3 đêm vào Tháng 4, 2023
The Hawthorn Boutique Hotel trả lời vào 11/04/2023
Hello Christian,We’re so happy to hear that you enjoyed our property and the menu our restaurant has to offer. We look forward to welcoming you again soon!

10/10 - Xuất sắc

RUDOLF

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Most wonderful surprise, gorgeous place!!
We only spent one night, next time definitely more! A beautifully restored, historic hotel, newly reopened after extensive, complete restoration with enormous attention to detail, including some lovely old wooden doors, stairs etc.A wonderful bar and lounge area with a fireplace (also fireplace in restaurant), fantastic service all round, lovely soft jazz music all over public areas, creating a relaxed and classy atmosphere. The food in the very stylish restaurant was delicious, dinner and breakfast were excellent! Lovely gardens with large pool and loungers to relax and watch the resident families of peacocks. One can only feel very welcome, comfortable and relaxed here, starting with being met by the very friendly porter and staff, and some bubbly! The location is convenient to get to, without having to drive through George. We really hope to come back for a longer stay, can definitely highly recommend!
Lưu trú 1 đêm vào Tháng 1, 2023
Alex trả lời vào 06/02/2023
Hello Rudolf,We’re so happy to hear that you enjoyed your stay and for sharing your experience. We look forward to welcoming you again soon!

6/10 - Được

Alex

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lovely hotel, great service,let down by restaurant
Beautiful property and greasy staff. They decided to close the restaurant both nights of our stay after we made bookings beforehand for it and without prior notice. The one night we were able to make a plan but the second we were left totally stranded. I reached out to the hotel first to complain via email and no one even acknowledged it.
Lưu trú 2 đêm vào Tháng 12, 2022
The Hawthorn Boutique Hotel trả lời vào 12/01/2023
AlexWe apologize for not responding to your mail. Your mail was stuck in our spam folder. We will reply in detail to your mail. We hosted a wedding on the 17th of December 2022 and contacted your in advance to inform you of this and that the restaurant kitchen will be closed. We gave you the option of the beef wellington which you declined. We then offered to book a restaurant in town for you. We suggested and booked at 101 Meade. You instructed us to cancel the booking and then booked at another restaurant. You requested that we drive you to the restaurant and the owner himself drove you to the restaurant and dropped you off. You were picked up at the restaurant by us. Please accept our apology if we inconvenienced you in any way but we informed you prior to your arrival of the restaurant being closed as well as offered and assisted with alternative arrangements.