Khách sạn Gilmorton

"The staff were excellent - the hotel needs an update to the rooms"

"Nice clean room. Really big bathroom Very hot but it was a hot evening outside The check-in was weird because we were asked to pay £5 for parking which wasn’t mentioned anywhere in the booking process. Considering it’s a motorway services accommodation, there’s really no choice unless we parachuted in. The hotel should have the honesty to include it in the price at booking."

"Very pleasant welcoming staff great location for us as we were attending a party nearby. Pleasant and clean room and would use The Star again if we have to return to the area "

"Very comfortable"

"Great room and Great location"

"Unfortunately not my best visit here - visited several Times - checked in quite late - went straight to my room for a bath - no hot water ! - then headed down stairs for a bit to eat - had the same as my previous visit ( chicken bourguignon which was great last time) - unfortunately this time it was reheated microwaved mush - so headed to bed , unfortunately for me I was woken up by rocking headboards at 1.30 ( my neighbour was obviously having a better night than me ) thin walls between rooms...

"Very basic rooms, double beds very small, nowhere to put luggage or clothing Food was poor particularly breakfast Some members of staff were excellent but others somewhat unhelpful Parking was good Toilet facilities in the pub were dirty"

"Check-in and check-out were very smooth. The room was spotless and the amenities were excellent, including the well-stocked small fridge with food and snacks. The weather was exceptionally cold during our stay, and unfortunately the small heater wasn’t quite enough to keep the room comfortably warm."

"Mattresses on beds poor in room 225 had to change rooms around 01:00 Sunday morning as noisy room next door to our original room 131 so on the whole not a great experience for ourselves unfortunately."

"The hotel in general was very good. Just personally, we had a few issues Our main issue is that the hotel. It's so big with long hallways and lots of steps, considering we have a child in a Pram and lots of luggage it was so exhausting to carry everything from the car park to walk across to the hotel. And then find your room. Its hell of a long walk with steps. When we arrived, they gave us a room on the top floor with loads of steps, and the windows barely opened. So we complained and changed...

"A great option not that far away from London. But not on a hot day. The window cannot be opened beyond two inches and the room temperature was incredibly hot"

"A memorable stay for the best reasons. If any criticism, I feel the bathroom taps in our room were very difficult to turn, as they were narrow and round. Also there were no grab rails on the wall facing the bath, so for an elderly customer, the process of getting out of the bath was somewhat hazardous. We'll come again!"

"Loved the courtyard especially at night. Didn't like the bar closed even though there were residents still wanting a drink! Also the cooked breakfast wasn't great."

"I stayed here for a party and booked a room. The staff are helpful and friendly... the only downside is I couldn't find the remote, so I should have asked! But a lovely stay all in all! X"

"Helpfully staff and good location"

"All the hotel staff we encountered were friendly and helpful from arrival to departure which made for an enjoyable stay. Our room was a good size with a four poster bed and a nice view to the front of the property. The hotel public areas looked great and were well kept. Food and drink prices in the hotel and grounds a little on the high side."

"New construction wall to wall carpet in halls and rooms. Business hotel on edge of Nuneaton and next to Bermuda industrial estate. Good service and breakfast. Very friendly and helpful staff. One elevator for the 4 story building. No air conditioning so we were given a portable fan which was adequate for early May weather. Window only opens 4 inches for fresh air! Comfortable beds and mainly quiet except for distant tire noise from highway a few hundred yards away ."