Khách sạn Giswil

"Prachtig hotel. Alleen het avond-eten duur voor wat je krijgt. Maar voor de rest geweldig."

"Great place, great staff"

"Amazing and Beautiful Location just next to the Lugern train Station. A beautiful scenic in the surroundings with Lake just a 5 minutes walk."

"No have A/C. The breakfast is ok."

"Great hotel in fabulous location with fantastic lake and mountains views. Staff were excellent and amenities were good. Shame for us was that there was major expansion construction work going in directly in front of the hotel and although 'paused' for summer we were not told about any of this until a few days before we arrived. Despite the 'pausing' there was still noise and dust being created directly in front of our room (and almost all other rooms) every day by workers apparently dealing with...

"Positief: Leuk hotel, voor kinderen. Ontbijt is prima, vriendelijk personeel en goede parkeergelegenheid. Negatief: geen airco, hierdoor was het in onze kamer 30 graden. Niet te doen met slapen. Geen koelkast of waterkoker of koffie apparaat op onze kamer. Vooral de hitte in het hotel was voor ons een reden om nooit meer in de zomer daar naar toe te gaan. Ze boden wel ventilatoren en flessen water aan maar dit gaf met 30 graden geen verschil."

"Great breakfast with coffee machine available all day. We were in Lucerne when the temps were in the 90s, so with no air-conditioning it was a bit tough, but the staff did provide us with two fans for our rooms, which was very kind and much appreciated"

"I was very disappointed with my stay at this hotel. The customer service was among the worst I have experienced. Several staff members were rude, dismissive, and unwilling to listen to guest concerns. Whenever I tried to explain an issue, I felt that I was immediately dismissed and even accused of being dishonest rather than being treated with respect and professionalism. What was most frustrating were the numerous unexpected charges. Guests should be aware that calling reception by dialing “0”...

"This is a small, comfortable hotel, with limited amenities but beautiful views. The hotel faces a charming children’s park which is so fun but also, children in the summer play late into the evening and it can be quite loud. The rooms were warm with no AC or fans to support an unusually hot summer. The breakfast was good with some warm options from the kitchen including eggs, an omelet or pancakes plus the typical breakfast spread of breads, yogurt and cheeses. The front desk was informative...

"Although this is not a 5 start hotel by any standards, it has absolutely spectacular views of the Lake Lucerne. Stunning especially if you’re on the 4th floor like we were. The breakfast is a little underwhelming for the price charged. The staff were fantastic and very helpful."

"What a pleasant stay! This is a very beautiful hotel. The pool, spa and fitness center were lovely additions to our overnight. Breakfast was fantastic!"

"khách tôi ở rất hài lòng"

"Das Zimmer ist sein Geld nicht wert. Total veraltet und der Geruch im Teppich ist ebenfalls widerlich. Beim Frühstück gab es nicht mal Hafermilch, was in der heutigen Zeit einfach selbstverständlich sein sollte. Zu Teuer für zu wenig Komfort."

"The air conditioning was great because we happened to be there during the heat wave. The staff was friendly and professional. We ate (and drank) in the bar several nights during our stay and Gabriella was GREAT ! Its a quaint property and easy to access the old town and Lake Lucerne."

"Good"

"Nice"

"So glad we returned to stay in this hotel. Fantastic customer service, stunning views, lovely restaurant and rooms."

"No privacy of the room until you keep the curtain closed and in summer very hard to keep the curtain closed . No air condition service available. Breakfast service is excellent. Staff is co operative."