Khách sạn gần Dinh thự Lịch sử Glendower tại Lebanon

" Motel was very run down, door was open when we arrived and the heater did not work. It was 20 degrees outside and the room was very cold. When we asked for help, the staff implied that we broke the heater by simply trying to turn it on. Said to give it some time because I pushed too many buttons (on, high, heat were pushed). When we asked to be transferred to another room, staff indicated the room we were in was the best one they had. We were moved to an adjacent identical room. The doors...

"The front desk staff could definitely benefit from additional customer service training. While some interactions were fine, one particular staff member—an older woman working the front desk—was consistently unpleasant and took away from the overall experience. On a positive note, the food options were a highlight. The availability of a buffet was convenient and appreciated, and the manager seemed to make an effort to maintain consistency in that area. Unfortunately, the service at the front...

"This was our first stay at a Residence Inn in the Marriott line and we will definitely be staying again, given the full kitchen, plates, cups, cutlery...in what appeared to be a new property!"

"Great hotel, great location and great management and staff "

"Hotel was great. Clean. Management was very rude. Tried to charge $75 for our dog when website says $50 charge for one dog. The manager tried to argue that Expedia should have updated their website and wanted to argue with me. Then he told us to get our dog out of lobby, even though there was another dog in the lobby. Won’t be staying here again!!!"

"Très bon déjeuner La seul chose est que j ai entendu l'ascenseur sonner toute la nuit."

"We had hair behind the door in the bathroom. Then when we pulled back the blankets of our bed there was a wad of hair, hole in the sheet and something dried on the flat sheet. When my husband took a shower his towel had a large worn hole in it. At check in i was informed that the $60 deposit per room was cash only"

"Worn out linen very old , dirty blanket ,old uncomfortable matress ,chair riped off leather , no staff electronic check in over screen .Never stay again "

"They pool needs a good cleaning , not just chlorine tablets throw in it, needs emptied out in a good scrubbing the water looks green"

"The heat didn’t start getting warm until the next morning we checked in at 8pm and then when time to check out the 3rd shift worker left before the 1st worker got in. So I had to double back to get my deposit. We waited for about 30 mins with no employee on site. I live out of town had a appoint appointment so for me to have to double back was very inconvenient. "

"Clean room, and great staff. I had an issue witj my toilet but iy was quickly resolved. The breakfast was light. "

"Great stay, breakfast good, clean rooms recommend. "

"The best part of this property is the staff. However, we won't ever stay here again unless it's mid-week because of the proximity to the outlet mall as well as the Flea Market. The hotel was packed. The pool is tiny just in case you might want to use it. We didn't. Also, the pool is right by the elevator and the floor stayed wet. There were lots of loud preteens running around. We are seniors and will choose a bit pricier property next time and maybe it will be quieter. The floor tiles...

"Breakfast is excellent "

"Room set up was odd and only a very little table to eat on. Not enough table for 2 people. Breakfast was poor. "

"It was great!"

"Breakfast was great, place was clean. "