Khách sạn Great Lumley

"It's a 14th century castle, so authentic, the service & the ambience were exceptional. David & Dean in reception were outstanding, nothing was too much trouble. All the other staff were also outstanding & the food was delicious."

"Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling."

"Nice big room"

"Avoid at all costs. Pros: air conditioning during a heatwave Cons: dirty, tired decor, staff who combine disinterest with zero training, absolutely woeful in every way."

"Key card didn’t work in the outside door but someone heard knocking and opened the door"

"Great pub with comfortable clean rooms. Friendly staff, and excellent food."

"The facility is immaculate. The staff is 5 star. The breakfast is the best in the UK. Great location."

"Great hotel, staff on reception very friendly and helpful"

"Really good stay for 1 night before an early flight. Nice meal in restaurant"

"Room clean and good size with a lovely on-suite. Breakfast good, plenty to suit all. Staff were kind and helpful. Big and plenty going on. Food good."

"Mucha limpieza en la habitación. El desayuno bueno. Muy atentas las personas de recepción y servicio. La habitación muy pequeña. Se escuchan muchos ruidos de otras habitaciones . El hotel está retirado de Durham y de Newcastle, sin embargo es una opción de mejor precio con respecto a los hoteles de Durham."

"Great staff but starting to need a refurb to maintain twin standards."

"Room was clean nice and cool too easy check in check out I would definitely stay again"

"Dirty iron and the phone didn’t work."

"We had a pleasant stay. The grounds was beautiful. The room was clean, comfortable, and had everything we needed for a short visit. We stayed in the west wing section with a view to the garden. The rooms are not large in size with a double bed. It's a simple, no-frills place with basic amenities, but it delivered exactly what we expected. The breakfast was good, with a nice selection to start the day, with a buffet style continental breakfast and a cooked meal also available on demand. The...

"Very quiet hotel opposite Newcastle rail station. Very pleasant staff, room nice and roomy. Breakfast adequate. "