Khách sạn Gretna

"When we first arrived, we were told that we already checked in hours before our reservations was made. First, there was no record of our reservation… then after looking it up by number they said we were already checked into a room at 1:30pm… we didn’t even book the room until 7pm. Computer issue, maybe? We get a room on the first floor, but it was literally crawling with bugs … we kill three roaches before putting down our bags. Large spiders were in the window. We left them there hoping...

"The gym has several pieces of equipment that are broken, and the water dispenser has been out of service despite being reported multiple times with no action taken. The carpet in the room was dirty, and the bottom of the pool also needed cleaning. Overall, the property appears to be lacking in maintenance and upkeep. You get what you pay for."

"The toilet in my room did not work at all, when I let the girl at the front desk know(she was actually sitting in a sofa watching tv and playing on her phone in the lobby) that the toilet in my room did not work, she said “maintenance has left for the day, he will be back in the morning, but I will let management know” never said, let me put you in another room or anything. Then when I checked with the night shift staff, as I ended up leaving at 3am, the other girl had never even passed on that...

"Staff are really nice and smiling, the food was great! The hotel is also near the beautiful places we wanted to go to."

"I know check out is at 11, but I was running 10 minutes late and the staff keep knocking and calling for us to leave I think that was too excessive for 10 minutes. We checked in at 4:30. I don’t think I will be staying here again"

"The room was pretty clean and staff were good. Very good variety for the free breakfast. Not much around the area but there are a few restaurants in walking distance. You will need transportation, whether car, taxi, Uber or Lyft from the hotel to the Bourbon Street, Canal and French Quarters area and it's about a 20min ride. There is a free airport shuttle to and from hotel."

"Location on the back of the airport and surprisingly quiet. Strange that it didn't have a refrigerator or microwave."

"This stay was very comfortable. Great friendly staff and the rooms are exceptionally clean, the beds are very comfortable and the rooms stocked as they should be. Very well built and maintained. It’s not dirty, no bugs, no peeling paint, showers are strong and water is clean. Very nice stay and I’ll be repeating when I’m in town every time."

"Good"

"the environment was safe and felt like home."

"The air didn't work very well and we could not get the lamp to come on. This hotel needs some updated done on it."

"The breakfast was very good. I would definitely recommend for others to stay at the Hampton. Especially if they have a family."

"Close to the casino"

"Todo estaba bien, excepto por el poco manejo con personas de diferente idioma al de ellos, incluyendo malas expresiónes al ver que usas traductor.. sin contar que los elevadores funcionan pobremente y que hay mucho ruido por las mañanas debido a la remodelación del edificio de a lado..."

"20 mins from canal street not bad"

"They didn’t tell us parking was an extra $50 and then they charged me an extra $30 for having an extra child with me. The pool was closed for cleaning the morning of our departure as soon as I arrived to it in my bathing suit. No breakfast or water offered other than sink water from your room. What was supposed to be an $85 stay turned into a $165 stay for 1 king size bed room from 9pm-noon next day"

"It was disgusting there was no parking they told us to park a block and a half to two blocks away and walk back to the motel there was a rat in the parking garage of the motel there was no room for our luggage to fit in the elevator to ride up on a luggage cart we left and they didn't reimburse our money we are still fighting with Expedia to get our money back but nobody's cooperating we went and stayed somewhere else so we're out $700. I would think twice about using Expedia and definitely...

"It was definitely a wonderful experience of you that rooftop pool. I will be back."