Khách sạn Grindon và Thorpe Thewles

"Absolutely beautiful room was immaculate hot tub was gorgeous staff were lovely would highly recommend and be re booking "

"Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling."

"Staff were very helpful and informative at reception.Room was very clean and fresh.Breakfast had a great range.onsite parking"

"The hotel is a delightful experience. It is in a quiet location overlooking Chester-le-Street, but within walking distance of the town and Riverside Park. The room was comfortable and clean. The decor is in keeping with the theme of the castle, and well maintained. Reception, bar and restaurant staff are very friendly and helpful. Breakfast choices are extensive and the restaurant caters for vegan and GF diners. Lumley Castle is my first choice for staying in the Newcastle area; it never...

"We were in the annex but did not enjoy this area the room is very basic and the heating did not work we have had better appointed rooms in less expensive hotels .the front of the hotel is in good decorative order but if you have a walk round the castle there are areas which are in a poor state of repair,when we walked around the grounds we were disappointed to note a lot of dog poo had just been left lying about this is something the care taker should be aware off . Breakfast was ok but the...

"Excellent choice! Will stay next time in Darlington."

"Key card didn’t work in the outside door but someone heard knocking and opened the door"

"I love going to this hotel every thing is convenient staff is good its very clean Pillows was hard but can not fault it at all great stay fir 3rd time"

"No veiw from room roof & kitchen pipes fid ask for a veiw . But nice room nets up . Nice staff did not eat there"

"Good location, access to pool appreciated. Dodgy, I'll fitting toilet seat in bathroom made a noise when in use which resulted in disturbed sleep. Good quality food at breakfast, unfortunately hardly warm!"

"Breakfast first class"

"On the plus, the staff were very friendly and helpful. The hotel was very clean and well maintained and nicely furnished. The double bedroom with sofa bed I booked turned out to be a 2 double bedroom suite with a lounge with double sofa bed which was a wonderful surprise for myself and my 2 children and superb value. All the rooms had tvs and the bedrooms both had good tea / coffee facilities. The breakfast was also excellent - self service buffet with croissants, juice, cereals and good choice...

"Nice central location, polite attentive staff and clean, quiet rooms- all at a competitive rate"

"Great price for the stay. Came in June thought so our room was very hot. The ceiling fan didn’t work so the room was very hot. I brought this up at check out and they just said thanks. The breakfast was amazing and the team friendly. The spa looks great in places and tired in others. Car charger was an absolute bonus before my long trip home!"

"Had a two night stay in Room 1. Staff all friendly and helpful. WiFi was on the blink.so not available on our room. They said they needed to fix it. Room was spacious. Lovely bathroom but lighting in both room and bathroom could be brighter. Water hot but found controls on shower difficult to adjust. Tea making facilities all good but I brought my own herbal tea - only standard tea available. Small bottle of still and sparkling water provided."

"I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management."

"Lovely hotel. Immaculately clean and decorated. Our room was spacious with a comfortable bed and good bathroom. Breakfast was plentiful and of a good standard. Ample parking and well located. Efficient and friendly staff. Highly recommend this property."

"Room was clean and fresh, shower was superb, ours was a twin room, the beds were comfortable, staff were friendly and helpful and breakfast at the health club was very good, overall our stay was great."